Business Analyst

Posted Yesterday
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Homeland, VA, USA
In-Office
Entry level
Artificial Intelligence • Cloud • Information Technology • Security • Software
The Role
Analyze business needs, troubleshoot issues, document requirements, and develop Jira tickets and project deliverables. The role bridges stakeholders, developers, and testers; evaluates solutions and system impacts; supports development and testing; facilitates communication; performs peer reviews; manages tasks; and identifies process improvements. Responsibilities include creating requirements and traceability documents, release plans, process models, slide decks, and handling CUI information appropriately.
Summary Generated by Built In
Job Summary & Responsibilities

Everforth ECS is searching for a Business Analyst to support its work remotely.



The Business Analyst (BA) should be proficient in analyzing business needs, identifying problems, and proposing solutions to improve efficiency and effectiveness. They need strong communication, analytical, and technical skills to bridge the gap between business and technology, collaborating with stakeholders to implement changes and drive successful outcomes. Critical thinking, problem-solving, and the ability to analyze complex information is essential. 

Expectation 

  1. Ability to write a complete Jira ticket 
  1. Follow format 
  1. Complete all required fields 
  1. Correctly insert into a the DSF ticket hierarchy 
  1. Ability to write an accurate Jira ticket 
  1. Not just what the stakeholder asked for, but an analysis of the request, its impact on the existing system, problem solving, evaluation of better solutions, identifying questions and evaluating answers to them and how that fits in with the requirement 
  1. Trouble shooting/analyses of issues as they arise 
  1. Understand the system, project purpose and goal, the bigger picture 
  1. Ask questions if unsure; don’t just do as much as you can then ask me to review and complete the ticket 
  1. Clear communication of requirements and proposed solution(s) to stakeholders 
  1. Design slide deck that covers all pertinent aspects of the project, process modeling, impact on other parts of the system and how that will be handled 
  1. Ability to discuss alternative solutions and impact during discussion with stakeholder as they raise questions/comments. Understanding how the system, its business rules and its processing currently works as well as what future needs have been identified 
  1. Timely completion of tasks 
  1. Understanding of how long it should take to complete a task, knowing it’s priority 
  1. Perform peer reviews on team members’ tasks 
  1. Support development and testing processes 
  1. Provide answers to developer and tester questions and update tickets if the information was missing from the initial ticket 
  1. Actively take part in the testing process to ensure the end result satisfies the initial requirement and agreed-upon solution as interpretation of tickets can vary. 
  1. Create deliverables as needed 
  1. CRD, RTM, Baseline Requirements Document, Release Plan 
  1. Tasks Management 
  1. Follow a process to keep track of own tasks, so that others don’t have to remind you of open tasks 
  1. When all tasks are completed, be pro-active on upcoming tasks, reach out to team members with requests for more tasks, even members outside of BA  
  1. Determine value-added improvements to the system and processes that can be discussed with the team.  
  1. Provide input when the team is discussing solutions 
  1. Handle CUI information appropriately, as explained in annual training from DOD and ECS 
Preferred Qualifications
  • Communication and Facilitation: Explaining complex technical insights to executive leaders while translating business goals into precise instructions for developers.
  • Critical Thinking and Problem-Solving: Assessing available information, uncovering root causes of operational issues, and evaluating alternative solutions.
  • Stakeholder Management: Building relationships, negotiating between conflicting interests, and guiding teams through transitions.

BA or experience equivalent.

Skills Required

  • Ability to write complete and accurate Jira tickets, including required fields, formatting, and correct hierarchy placement
  • Business needs analysis, problem-solving, impact analysis, and evaluation of alternative solutions
  • Understanding of system functionality, business rules, processing, project purpose, and future requirements
  • Clear communication of requirements and proposed solutions to stakeholders
  • Ability to create project slide decks, process models, and project deliverables
  • Support development and testing processes and answer developer and tester questions
  • Experience creating CRD, RTM, Baseline Requirements Document, and Release Plan deliverables
  • Task management, prioritization, timely completion, and proactive workload management
  • Ability to perform peer reviews and identify value-added system or process improvements
  • Ability to handle Controlled Unclassified Information appropriately
  • Strong communication and facilitation skills
  • Critical thinking and problem-solving skills
  • Stakeholder management, relationship building, negotiation, and transition guidance
  • Bachelor's degree or equivalent experience

ECS Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ECS and has not been reviewed or approved by ECS.

  • Healthcare Strength — ECS advertises multiple national-network medical plan options with HSA eligibility alongside dental and vision coverage. Coverage generally begins quickly and is paired with company-paid short- and long-term disability, adding stability to the health package.
  • Retirement Support — A 401(k) with Safe Harbor and immediate vesting on employer contributions is emphasized, with an employer match available. Access to an employee stock purchase plan via the parent company provides an additional savings avenue.
  • Parental & Family Support — Paid parental leave up to 30 days, adoption assistance, and other family-oriented leaves are highlighted. Feedback suggests these offerings add meaningful value beyond base pay for many roles.

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The Company
HQ: Elkhorn, NE
2,129 Employees
Year Founded: 1993

What We Do

ECS, a segment of ASGN (NYSE: ASGN), delivers advanced solutions and services in cloud, cybersecurity, artificial intelligence (AI), machine learning (ML), application and IT modernization, and science and engineering. The company solves critical, complex challenges for customers across the U.S. public sector, defense, intelligence and commercial industries. ECS maintains partnerships with leading cloud, cybersecurity, and AI/ML providers and holds specialized certifications in their technologies. Headquartered in Fairfax, Virginia, ECS has more than 3,400 employees throughout the U.S. and has been recognized as a Top Workplace by The Washington Post for the last five years.

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