Business Analyst

At Sailpeak, we are a Brussels-based consulting firm specializing in guiding Banking & Insurance firms through the complexities of digital transformation. With expertise in Business Strategy, Data & AI, and Digital Transformation, Sailpeak helps clients navigate an ever-evolving landscape and reach new heights of success.

We are looking for a Business Analyst with 2–5 years of experience to join our growing team in Brussels.

In this role, you will work on impactful digital transformation projects across our leading banking and insurance clients. While core business analysis is at the heart of what you will do day-to-day, being part of Sailpeak means you’ll also have exposure to our internal initiatives and cutting-edge solutions in Data & AI.

• Translate Business Needs: Turn business strategy and product roadmaps into clear business requirements, functional specifications, and user stories.

• Bridge the Gap: Act as a key liaison between business stakeholders and technology/delivery teams to ensure alignment and smooth project delivery.

• Optimize Processes: Map, document, and analyze end-to-end process flows and operational workflows to identify inefficiencies and drive optimization.

• Manage Stakeholders: Build strong relationships with key client stakeholders to gather feedback, align priorities, manage expectations, and track overall progress.

• Support Delivery & Rollout: Assist in change management, user testing, training, and solution adoption across business units.

• Track & Report Performance: Provide insights and reporting on project KPIs, adoption metrics, and business outcomes to support strategic decision-making.

• Explore AI Opportunities: Identify potential areas where automation, data analytics, or AI-enabled tools (e.g., digital assistants, intelligent process automation) can add extra value to business processes.

• 2–5 years of experience as a Business Analyst, preferably within the Financial Services, Banking, or Insurance sector (or consulting for these industries).

• Strong capability in requirements gathering, process mapping, and gap analysis.

• Solid understanding of core banking or insurance operational processes and digital tools.

• Interest/Nice-to-Have: Familiarity with or curiosity about AI and automation technologies (e.g., chatbots, speech-to-text, digital assistants, predictive analytics) is a strong plus.

• Excellent communication and stakeholder management skills.

• Fluency in English AND either French or Dutch (proficiency in all three is an asset).

• Experience working with Agile/Scrum methodologies is a big plus.

• Proactive problem-solver with strong analytical and critical thinking abilities.

• Ability to work independently and autonomously in high-impact environments.

• A passion for continuous learning, growth, and keeping up with digital and tech trends.

• 💸 Competitive Compensation: An attractive salary and benefits package tailored to your experience.

• 🦾 High-Impact Projects: Work on high-stakes transformation initiatives with leading banking and insurance clients while enjoying a dynamic, entrepreneurial environment.

• 💿 Tech & AI Exposure: Opportunity to learn about and get hands-on exposure to modern Data & AI solutions as part of Sailpeak’s core DNA.

• 🫂 Mentorship & Growth: Close guidance from Directors and Partners with proven track records at renowned firms like Google, PayPal, Semetis, and Sia Partners.

• Step 1: 30-minute call with our Talent team (focusing on your current situation, motivation, experience, and practicalities).

• Step 2: 45-minute deep dive into your project experience with one of our experienced consultants.

• Step 3: 30-minute call with one of the founders to discuss motivations, ambitions, and cultural fit.

• Step 4: Onsite Business Case at our Brussels office.

Are you ready to build a rewarding career in management consulting and shape the future of financial services with Sailpeak?