Help financial institutions build the next generation of fraud prevention.
Online fraud and phishing are no longer simply cybersecurity or customer-awareness issues. For banks and insurers, fraud prevention is increasingly becoming a business transformation challenge involving payments, technology, data, customer journeys, operations and governance.
At Capco, we help financial institutions translate this changing fraud landscape into practical solutions. Our work spans fraud prevention and detection, payment controls, real-time decisioning, fraud intelligence, customer protection and operating models.
We are looking for an experienced Business Analyst with a strong track record in Fraud, Financial Crime, Payments or related Risk domains within financial services.
What will you do?As a Business Analyst, you will work at the intersection of business, risk, operations and technology. You will help banks and insurers turn complex fraud challenges and regulatory requirements into concrete processes, requirements and solutions.
- Analyse and redesign fraud prevention and detection processes
- Translate business and regulatory requirements into functional requirements, user stories and process designs
- Design and improve payment and customer journeys around fraud prevention and intervention
- Define requirements for real-time fraud monitoring and decisioning
- Work on fraud data, behavioural analytics, device intelligence and fraud signals
- Support the design of fraud operating models, including roles, processes and governance
- Contribute to initiatives around victim support, case management and customer communication
- Facilitate workshops with stakeholders across Fraud, Risk, Payments, Operations, IT, Compliance and Customer Experience
- Translate complex business challenges into clear recommendations and actionable solutions
You are a Business Analyst who already has hands-on experience in fraud or a closely related domain and who understands the realities of financial services.
- 2+ years of experience as a Business Analyst, Functional Analyst, Product Owner or similar role
- Proven experience in fraud prevention, fraud detection, financial crime, payments or related risk domains
- Experience working within banking or insurance
- Fluent knowledge of Dutch OR French AND English
- Strong experience in requirements gathering, process analysis and stakeholder management
- The ability to translate complex business, operational and regulatory requirements into clear functional solutions
- Experience working across business and technology teams
- Strong analytical, communication and workshop facilitation skills
- A structured and pragmatic approach to solving complex problems
Why Capco?
At Capco, you will work predominantly within financial services, alongside experienced consultants and subject-matter experts. You will work on complex transformation programmes where business, technology and financial-services expertise come together.
- Work on banking and insurance transformation programmes with real business impact
- Collaborate with senior stakeholders across Fraud, Risk, Payments, Operations, IT and Compliance
- Combine business analysis with technology, data and regulatory expertise
- Build your profile in a fast-moving domain where financial institutions are redesigning fraud prevention
Skills Required
- 2+ years of experience as a Business Analyst, Functional Analyst, Product Owner, or similar role
- Experience in fraud prevention, fraud detection, financial crime, payments, or related risk domains
- Experience working within banking or insurance
- Fluent knowledge of Dutch or French and English
- Experience in requirements gathering, process analysis, and stakeholder management
- Ability to translate complex business, operational, and regulatory requirements into clear functional solutions
- Experience working across business and technology teams
- Strong analytical, communication, and workshop facilitation skills
- Structured and pragmatic approach to solving complex problems
What the Team is Saying
Capco Compensation & Benefits Highlights
-
Healthcare Strength — Health, dental, and vision coverage in the U.S. are characterized as strong, with good coverage and favorable costs. Mental health resources and broader wellbeing programs are also emphasized as part of a comprehensive package.
-
Leave & Time Off Breadth — PTO and paid holidays are described as generous, with multiple mentions of strong vacation allowances. While client work can affect usage, the underlying entitlement is presented as solid.
-
Parental & Family Support — Company materials highlight enhanced family-friendly policies, including substantial maternity and paternity leave. Flexibility and return-to-work support reinforce a family-oriented approach.
Capco Insights
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
Gallery
Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
