At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024-2025 and one of the Best Places to Work Medium & Large Size in Australia for 2025, with an outstanding eNPS score of 68. And we’re not stopping there.
As a Senior Business Analyst, you will play a key role in establishing a clear, evidence-based understanding of a business-critical legacy application and its operating environment. You will work closely with business and technical stakeholders to understand how the application operates, identify critical risks and dependencies, and translate findings into practical options for improving resilience, supportability and continuity. This role will be a 6-9 month fixed-term contract based in Darwin.
Requirements
What You’ll Do
- Lead structured discovery of an existing legacy application, its business processes, technology environment and supporting operating model.
- Engage business and technical stakeholders to understand how the application is used, supported and integrated with the broader technology environment.
- Document application functionality, business rules, processes, data flows, interfaces, dependencies, controls and operational procedures.
- Reverse-engineer and validate undocumented or poorly documented functionality and integrations using available system, process and stakeholder evidence.
- Map current-state processes and information flows, identifying key dependencies, manual workarounds, control points and potential single points of failure.
- Assess operational, technology, vendor, security, continuity and support risks associated with the current environment.
- Develop practical and evidence-based risk treatments to improve operational resilience and reduce reliance on key-person knowledge.
- Assess business continuity, recovery and support arrangements and identify areas requiring improvement.
- Develop and evaluate future-state options, considering business needs, technical constraints, risk, maintainability and implementation considerations.
- Develop a prioritised roadmap and implementation-readiness material to support future investment and technology decisions.
- Establish traceability between stakeholder needs, current-state findings, risks, controls, options and recommendations.
- Facilitate stakeholder validation to ensure documentation and findings accurately reflect the operating environment.
- Develop practical, maintainable documentation and conduct structured knowledge transfer to relevant business and technical teams.
- Support a smooth handover that leaves stakeholders with greater understanding, ownership and capability beyond the engagement.
- Senior Business Analysis experience across complex government or large enterprise environments.
- Proven experience analysing legacy, ageing, unsupported or poorly documented applications and their surrounding ecosystems.
- Strong requirements elicitation and stakeholder engagement skills across business, technical and operational teams.
- Demonstrated capability in process mapping, business rules analysis, data-flow analysis, interface mapping and dependency analysis.
- Experience reverse-engineering existing systems where formal requirements and technical documentation are incomplete or outdated.
- Strong risk and controls analysis capability, including identifying operational, technology, vendor, continuity and support risks and translating them into practical treatments.
- The ability to understand and document complex integrations between applications, databases, spreadsheets, interfaces and downstream systems.
- Strong analytical and documentation skills, with a focus on producing clear, accurate and maintainable artefacts.
- Experience working with financial, enterprise resource planning, general ledger or comparable business-critical systems will be highly regarded.
- An understanding of governance requirements, including security, privacy, records management and procurement considerations.
- A collaborative and pragmatic approach to stakeholder engagement, validation and knowledge transfer.
- The ability to communicate complex technical and business information clearly to both technical specialists and business stakeholders.
- Strong attention to detail, with a focus on evidence, traceability and quality assurance.
- The ability to work effectively across distributed stakeholder groups and support onsite engagement where required.
Benefits
Why You'll Love Working Here:
Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:
- Extensive training and development opportunities that enable continual growth as part of your career planning.
- Extensive discounts and benefits to maximise your money.
- A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
- Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.
CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.
Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.
Skills Required
- Senior business analysis experience in complex government or large enterprise environments
- Experience analysing legacy, ageing, unsupported, or poorly documented applications and ecosystems
- Strong requirements elicitation and stakeholder engagement skills across business, technical, and operational teams
- Experience with process mapping, business rules analysis, data-flow analysis, interface mapping, and dependency analysis
- Experience reverse-engineering systems with incomplete or outdated requirements and technical documentation
- Strong risk and controls analysis capability covering operational, technology, vendor, continuity, and support risks
- Ability to document complex integrations between applications, databases, spreadsheets, interfaces, and downstream systems
- Strong analytical and documentation skills
- Experience with financial, ERP, general ledger, or comparable business-critical systems
- Understanding of security, privacy, records management, and procurement governance requirements
- Collaborative and pragmatic stakeholder engagement, validation, and knowledge transfer approach
- Ability to communicate complex technical and business information clearly
- Strong attention to detail, evidence, traceability, and quality assurance
- Ability to work across distributed stakeholder groups and support onsite engagement
- Valid Vulnerable People or Working with Children Check and Police Check
What We Do
Here at Centorrino Technologies, or CT as we like to call ourselves, we start with the customer and work our way back to the tech. Over the past decade we have been working hard to provide the very best managed ICT services to the education, government and corporate sectors. We exist to empower our customers with a frustration free tech environment, achieving this by creating an environment where employees love their work and deliver over and above customer’s expectations. All services and solutions with us are tailored to ensure the needs of each individual customer is put at the centre of every design. Beginning with our core offerings - Managed ICT Services, Solution Design, Project Delivery, Cloud implementation, migration and optimization, Backup & Disaster Recovery, Connectivity and Voice, Collaboration and Audio Visual and Staff Augmentation – we have a solution to meet all shapes and sizes. Learn more at www.ct.com.au
