Business Analyst

Posted 3 Days Ago
Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Junior
eCommerce • Food • Logistics • On-Demand
The Role
Analyze complex datasets to solve business problems, monitor and forecast key metrics, define performance measures, design experiments, automate recurring analyses, generate strategic insights, and improve data accuracy with Business, Product, and Data Engineering teams.
Summary Generated by Built In
Company Description

Founded in 2014, Swiggy is India’s leading tech-driven on-demand delivery platform with a vision to elevate the quality of life for the urban consumer by offering unparalleled convenience. The platform is engineered to connect millions of consumers with hundreds of thousands of restaurants and stores across 500+ cities.    Our phenomenal growth has come on the back of great technology, incredible innovation and sound decision-making.

The Analytics team at Swiggy partners with decision-makers to solve problems across our entire value chain. Improving menus for our restaurant partners, to developing incentives for delivery executives, recommending the best channel for marketing to consumers and predicting demand in hyperlocal geographies are all examples of the repertoire of projects that we undertake. If decoding hyperlocal excites you then come, join us on this journey.   

 

Job Description

          What can you expect?

  • Excellent work environment - rated amongst  LinkedIn’s - “Top Companies Where India wants to work now” list
  • Exposure to challenging problems across multiple domains
  • Ability to directly implement solutions and see them in action; critical partner for all decision-making in the organisation
  • Interact with people from various backgrounds - a mix of Statisticians, Consultants, and Programmers
  • Flat organization structure with open and direct culture 6. Merit-based fast-growth environment
  • Market-leading compensation and benefits

    What do we expect from you? 
     
  • Creative and structured thinking to solve real-world problems
  • Fail fast, learn faster approach
  • Comfortable in a high-energy, fast-paced environment
  • Proficient verbal and written communication skills
  • Detail-oriented with the ability to self-direct work in an unstructured environment
  • Excellent partnership and collaboration skills with the ability to work cross-functionally
  • Good organizational skills including prioritizing, scheduling, time management, and meeting deadlines

    What will you work on?
  • Work with large, complex data sets to solve business problems, applying advanced analytical methods as needed
  • Monitor and forecast key business metrics regularly
  • Conduct regular planning and reviews key performance metrics and aid in benefitting from change
  • Identify the right metrics to track progress against a given business goal
  • Design, run and measure experiments to test business hypotheses
  • Expedite root cause analyses/insight generation against a given recurring use case through automation/self-serve platforms
  • Develop compelling stories with business insights, focusing on the strategic goals of the organization
  • Work with Business, Product and Data engineering teams for continuous improvement of data accuracy through feedback and scoping on instrumentation quality and completeness.

Qualifications

What do you need to have?

  • Bachelor's degree in Business Administration, Engineering, Economics, Finance, Mathematics, Statistics, or a related quantitative field
  • Minimum 1 yrs of core Analytics experience.
  • Experience in analytics/data science or related field
  • Hands-on experience on data manipulation tools like SQL, R, Python, Excel etc.
  • Exposure to BI Platforms like Power BI, Tableau etc.
  • Knowledge of basic statistical measurement frameworks (measures of central tendency, dispersion, distribution, significance testing etc.)
  • Basic knowledge of machine learning techniques like Regression, Classification etc.

Additional Information

Visit our tech blogs to learn more about some the challenges we deal with:
https://bytes.swiggy.com/the-swiggy-delivery-challenge-part-one-6a2abb4f82f6

https://bytes.swiggy.com/swiggy-distance-service-9868dcf613f4
https://bytes.swiggy.com/the-tech-that-brings-you-your-food-1a7926229886

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

Skills Required

  • Bachelor's degree in Business Administration, Engineering, Economics, Finance, Mathematics, Statistics, or a related quantitative field
  • Minimum 1 year of core analytics experience
  • Experience in analytics, data science, or a related field
  • Hands-on experience with data manipulation tools such as SQL, R, Python, or Excel
  • Exposure to business intelligence platforms such as Power BI or Tableau
  • Knowledge of statistical measurement frameworks, including central tendency, dispersion, distribution, and significance testing
  • Basic knowledge of machine learning techniques such as regression and classification

Swiggy Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Swiggy and has not been reviewed or approved by Swiggy.

  • Equity Value & Accessibility Equity grants and recurring liquidity events are ongoing, and feedback suggests office employees value this as part of total compensation. These programs provide a meaningful wealth‑creation lever by India tech standards.
  • Parental & Family Support Gender‑neutral parental policies were expanded with extended leave, flexible/part‑time options, bonding leave, fertility/adoption support, and structured re‑entry. Feedback suggests these updates are viewed as progressive and supportive for caregiving.
  • Healthcare Strength Company‑paid accident insurance for delivery partners includes hospitalization and OPD cover with extensions to family members. This safety net is notable within the gig‑economy context.

Swiggy Insights

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The Company
HQ: Bengaluru, Karnataka
5,000 Employees
Year Founded: 2014

What We Do

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. With Swiggy’s New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people. *We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

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