The Business Analyst acts as a vital role in supporting data-driven decision-making within the organization. This role is responsible for gathering and analyzing data, identifying business needs and problems, leading process optimization initiatives, managing complex reporting frameworks (including attrition, sales performance, customer experience metrics and business dashboard).
Responsibilities
1. Process Optimization
Drive continuous improvement using Lean Six Sigma frameworks (DMAIC, Kaizen, Value Stream Mapping) to eliminate non-value-added steps and improve cycle times.
Establish standard operating procedures (SOPs) to ensure sustainable workflow efficiency.
2. Priorities Management & Governance
Align improvement initiatives with business goals, manage cross-functional stakeholder expectations.
Track project milestones to ensure the successful delivery of improvement initiatives.
3. Sales Performance Reporting
Design and automate Excel-based attrition models to identify churn root causes and support proactive retention strategies.
Deliver monthly performance packs including funnel health, gains, attrition, business at risk, realization, conversion rates, revenue targets and trend analysis for sales leadership.
Providing data-backed recommendations to leadership optimize revenue and workflows.
4. Management Dashboard Performance & Data Visualization
- Oversee complaint tracking frameworks, drive CAPA for recurring issues, and operational teams to reduce defect rates, improve First Contact Resolution (FCR), and boost overall customer satisfaction scores.
- Design, Build and Optimize Management performance dashboards (Excel/Power BI/Tableau), to give real-time visibility of KPIs.
- Lead weekly/monthly operational performance reviews with senior stakeholders using visual management techniques and ensure data integrity and timely update.
5. Other duties/projects as assigned.
Qualifications
• Bachelor’s degree in business administration, Data Analytics, Finance or a related field.
• Strong working knowledge of Lean Six Sigma frameworks (DMAIC, Kaizen, Value Stream Mapping).
• Proficiency in dashboard creation and data visualization tools (Power BI, Tableau, or advanced Excel).
• Ability to perform root cause analysis, predictive modeling, and trend analysis.
• Advanced proficiency in Microsoft Excel (modeling, automation) and PowerPoint.
• Ability to translate complex data into actionable strategic recommendations for senior leadership.
• 3+ years of experience in Business Analysis, Process Improvement, or a similar role.
• Experience in managing cross-functional projects and stakeholder governance.
• Proven track record in sales reporting and business data analysis.
Skills Required
- Bachelor’s degree in business administration, data analytics, finance, or a related field
- Strong working knowledge of Lean Six Sigma frameworks, including DMAIC, Kaizen, and Value Stream Mapping
- Proficiency in dashboard creation and data visualization using Power BI, Tableau, or advanced Excel
- Ability to perform root cause analysis, predictive modeling, and trend analysis
- Advanced proficiency in Microsoft Excel for modeling and automation
- Advanced proficiency in Microsoft PowerPoint
- Ability to translate complex data into actionable strategic recommendations for senior leadership
- 3+ years of experience in business analysis, process improvement, or a similar role
- Experience managing cross-functional projects and stakeholder governance
- Proven track record in sales reporting and business data analysis
Avient Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Avient Corporation and has not been reviewed or approved by Avient Corporation.
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Retirement Support — A 401(k) with immediate vesting and a company match is part of the package, and company filings confirm employer-supported retirement plans. This foundation positions retirement benefits as a meaningful element of total rewards.
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Leave & Time Off Breadth — Paid time off includes vacation and dedicated hours for community service, with many roles offering eligibility from Day One. The offering spans vacation, sick time, holidays, and volunteer time, providing breadth beyond basic leave.
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Strong & Reliable Incentives — Performance-based bonuses and formal recognition programs complement base pay, and some manufacturing postings describe guaranteed bi-annual bonuses. Overtime pay availability in hourly roles can materially lift take-home earnings.
Avient Corporation Insights
What We Do
Welcome to a new kind of materials company. This is a time where the world craves a more sustainable planet, unprecedented innovation and economic growth. This is a time where people seek strong relationships, diverse perspectives and an opportunity to accept the most pressing challenges of today. It’s in this spirit, that these two complementary businesses have been joined into one. Avient promises to honor the legacies of its past organizations as it seeks to build a world-class sustainable organization – together – that creates value for all stakeholders. Together, Avient will help customers to build a better world with an expanded portfolio of polymer colorant and additive solutions. In addition, all customers will benefit from: • expanded resources, services, development, and technical support • faster and more comprehensive innovation • a combined base of highly skilled R&D teams • a broader, best-in-class solution portfolio • improved geographic reach • enhanced supply security
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