Department/Location:
785 – Results Management/National Headquarters
Job Title:
Business Analyst
Reports to:
Results Management Director & Executive Advisor
Salary Grade:
ý – Grade 14
($61,464.00 - $95,534.40/year)
Type of position:
ý Full-time o Part-time
Minimum Hours: 40 /Hours Week
ý Exempt o Nonexempt
Job Summary: The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
The Business Analyst will collaborate with various departments and stakeholders to gather, document, and analyze business requirements, processes, and workflows. They will translate these requirements into functional specifications for technology teams and work closely with project managers, developers, and testers to ensure successful project delivery.
Essential Functions:
- Works with business and end-user to elicit project scope and business requirements through interviews, document analysis, workshops, surveys
- Identify areas for process improvement and recommend solutions to enhance operational efficiency and effectiveness
- Ensure that proposed solutions align with the organization's strategic goals and technological capabilities
- Communicate complex technical concepts to non-technical stakeholders
- Create detailed documentation including business requirements, process flows, use cases, and user stories
- Participates in project planning sessions with team members to analyze development requirements and make recommendations
- Reviews technical specification documents; provides design input for the definition of moderate to complex design specifications as necessary
- Works with the Project Manager to ensure goals and objectives of project are accomplished within established timeline and budget
- Propose, design and assists developing application or technology demos or prototypes based on research findings to trial and prove technology applicability within the business or technology environments
- Participate in system testing, user acceptance testing, and validation of implemented solutions
- Stays current on emerging tools, techniques, technologies, and solutions
- Responds to customer requests in a timely and efficient manner
- Performs other duties as assigned by management
Essential Skills and Experience:
- Required: High school diploma or equivalent
- Preferred: Bachelor's degree in Business Administration, Information Technology or other relevant field, or at least an equivalent combination of experience and education
- At least 2+ years proven experience as a Business Analyst or in a related role
- Strong analytical, problem-solving, and critical-thinking skills
- Excellent communication and interpersonal abilities
- Proficiency in requirement gathering techniques, process modeling, and documentation
- Familiarity with project management methodologies and software development lifecycle
- Ability to collaborate effectively with cross-functional teams
- Experience and understanding of project management methodologies
- Ability to work directly with the business and end-users to support, identify, troubleshoot and resolve applications issues including root cause analysis
- Excellent technical analytical and problem solving skills
Degree of Supervision:
- No Supervisory Responsibilities
Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical Demands: Job requires sitting up to eight hours a day and standing two to four hours a day. Body movement primarily in hand and arm functions associated with normal office activities. Hand and eye coordination, and hand dexterity is required for handwriting and keyboarding over prolonged periods of time. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. This position requires occasional lifting and/or carrying of no more than 25 pounds, and bending, squatting, pushing, and pulling.
- Work Environment: The noise level in the work environment is usually minimal.
Skills Required
- High school diploma or equivalent
- Bachelor's degree in Business Administration, Information Technology, or a related field, or equivalent combination of education and experience
- At least 2 years of proven experience as a Business Analyst or in a related role
- Strong analytical, problem-solving, and critical-thinking skills
- Excellent communication and interpersonal abilities
- Proficiency in requirements-gathering techniques, process modeling, and documentation
- Familiarity with project management methodologies and software development lifecycle
- Ability to collaborate effectively with cross-functional teams
- Understanding and experience with project management methodologies
- Ability to support, identify, troubleshoot, and resolve application issues, including root cause analysis
- Excellent technical analytical and problem-solving skills
What We Do
DAV (Disabled American Veterans) is a leading nonprofit that provides a lifetime of support for veterans of all generations and their families. Every year, we help more than 1 million veterans in positive, life-changing ways by helping them access benefits they earned, like healthcare, education and disability, and connecting them to meaningful employment opportunities. We are committed to ensuring that the men and women who stood up for America have the tools, resources and opportunities they need to competitively enter the job market and secure meaningful employment. DAV recognizes the value, talent, education and work ethics that veterans add to the workforce. Through our partnership with RecruitMilitary, DAV sponsors career fairs, including virtual events, to connect veterans with employers nationwide who are committed to hiring them. DAV is the nation’s most resourceful veterans service organization, keeping the promise to support America’s veterans. Learn more at www.DAV.org.
