This is a remote position.
- Insurance Eligibility Data Gathering: Navigate payer portals to identify and gather the required data points for insurance eligibility checks, including coverage details, member information, benefits, eligibility status, and other relevant information.
- Process Discovery: Manually navigate payer portals to understand workflows, identify required data, and document the process.
- Requirements Gathering: Convert business workflows into clear requirements, user stories, acceptance criteria, and business rules.
- Engineering Collaboration: Work closely with engineers to explain requirements, clarify edge cases, and validate the automated solution.
- Data Analysis: Analyze portal data, identify patterns and variations, and define what needs to be extracted and how it should be interpreted.
- Client Collaboration: Work with clients and stakeholders to understand requirements, validate assumptions, and communicate findings.
- Domain Learning: Quickly develop an understanding of Dental RCM, payer processes, and related terminology.
- Validation & Testing: Compare automated workflows with the manual process and identify gaps or discrepancies.
Requirements
- Business Analysis Experience: Strong experience in requirements gathering, process analysis, and documentation.
- Analytical Skills: Ability to break down complex workflows and translate them into clear, actionable requirements.
- Technical Acumen: Good understanding of software development, web applications, APIs, data, and automation concepts.
- Strong Communication: Ability to effectively communicate with clients, stakeholders, and engineering teams.
- Attention to Detail: Ability to identify data points, business rules, exceptions, and edge cases accurately.
- Agile Experience: Experience working with Agile teams and familiarity with user stories, acceptance criteria, and iterative delivery.
- Domain Adaptability: Ability to quickly learn new domains. Dental RCM experience is a plus.
- Nice to Have: Experience with web scraping, data extraction, automation, SQL, Excel, Jira, or similar tools.
Benefits
- Dedicated learning & development budget.
- Sponsorship for conference talks.
- Comprehensive medical & term insurance.
- Employee-friendly leave policies.
- Home Office fund
- Medical Insurance
Skills Required
- 3-5 years of experience in business analysis
- Experience with requirements gathering, process analysis, and documentation
- Ability to break down complex workflows into clear, actionable requirements
- Understanding of software development, web applications, APIs, data, and automation concepts
- Strong communication with clients, stakeholders, and engineering teams
- Strong attention to detail when identifying data points, business rules, exceptions, and edge cases
- Experience working with Agile teams and familiarity with user stories, acceptance criteria, and iterative delivery
- Ability to quickly learn new business domains
- Experience with web scraping, data extraction, automation, SQL, Excel, Jira, or similar tools
- Dental revenue cycle management experience
What We Do
We incubate high-quality, dedicated software engineering teams for our clients, where we design software, design the team a well as the organization strategy required to successfully release products that are relevant today as well as tomorrow. Got a working product already? - Scale-up and reach new milestones - Modernize your software - Bring stability and predictability into how your product behaves Got a product idea? - Hire your engineering team - Go to market quickly - Iterate rapidly Got too many manual processes? - Develop solutions to optimize processes - Enable non-linear scale - Measure and monitor outcomes We are your engineering team. We’ll build what you need. And we’ll help you do it the right way. *How we work* We are software crafters. We are proud of the way we work and the code we write. We embrace and are evangelists of eXtreme Programming practices. We heavily believe in being a DevOps organization, where developers own the entire release cycle and thus own quality. And most importantly, we never stop learning! Founded by product professionals, our goal is to bring a product mindset into services. We strive to find people who are passionate about coding, learning and growing along with us. Join our team! We’re looking for full stack developers, automation QA engineers, data engineers, business analysts and salesforce expertise
