CSC e-Governance Services India Limited

Business Analyst

Posted 2 Days Ago

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Noida, Gautam Buddha Nagar, Uttar Pradesh, IND

In-Office

Senior level

Information Technology • Professional Services • Social Impact

The Role

Analyze business processes, systems, and workflows; gather and document stakeholder requirements; translate business needs into technical specifications; coordinate business, technology, and operations teams; support solution design, testing, audits, change management, and system enhancements; maintain project documentation; assess risks and estimates; and track project delivery using SDLC methodologies and collaboration tools.

Summary Generated by Built In

Analyze business processes, systems, and operational workflows to identify improvement opportunities

Gather, understand, and document business and technical requirements from stakeholders

Translate business needs into functional and technical specifications for development teams

Coordinate between business, technology, and operations teams to ensure alignment of project objectives

Identify process gaps and recommend optimization and automation solutions

Support solution design, implementation, and system enhancement initiatives

Prepare and maintain project documentation including BRD, FRD, process flows, use cases, API documents, site maps, component diagrams, and input/output documents

Assist QA teams in testing, validation, and ensuring solutions meet business requirements

Support change management activities and ensure smooth implementation of new processes or systems

Assist in internal and external audits related to systems, security, and compliance

Participate in effort estimation, risk assessment, version maintenance, CAR, and DAR activities

Track project progress and coordinate with stakeholders for timely delivery

Work with SDLC methodologies throughout project lifecycle management

Use project management and collaboration tools such as JIRA, draw.io, and related platforms

Requirements

B.Tech / MCA / MBA or related qualification
6+ years of relevant Business Analyst experience
Experience in IT, e-Governance, FinTech, or Digital Transformation projects
Certifications such as CSPO or CBAP will be an added advantage
Strong understanding of business operations and technology solutions

Benefits

Access to health and wellness initiatives - MEDICIAL INSURANCE for employee is upto 5 Lakh per annum.
Performance-based rewards and recognition programs.
Supportive policies that promote work-life balance.
NPS ( NATIONAL PENSION SYSTEM) for all the employees as per their designations.

Skills Required

B.Tech, MCA, MBA, or related qualification
6+ years of relevant Business Analyst experience
Experience in IT, e-Governance, FinTech, or Digital Transformation projects
Strong understanding of business operations and technology solutions
CSPO or CBAP certification

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The Company

500 Employees

Year Founded: 2009

What We Do

CSC e-Governance Services India Limited is an organization named on the CSC recruitment portal that focuses on e-governance and delivery of government-oriented digital services in India. The recruitment page links to the organization's home site (csc.gov.in). The job posting was removed and visitors are directed to the main CSC site for information; the page context indicates the entity provides digital public-service implementations and related support.