Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver at scale and with purpose.
We’ve been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges.
Credence has an immediate opening for an experienced Business Analyst to play a crucial role supporting government organizations by ensuring that technology solutions align with business and mission goals. The Business Analyst will facilitate decision-making, meetings and create process documentation to improve solutions that drive efficiency, innovation, and overall success. As organizations are increasingly using Artificial Intelligence and Machine Learning to automate solutions, the Business Analyst is pivotal in bridging the gap
between business needs and technology solutions, enabling organizations to make data driven decisions that drive success, providing strategic recommendations to improve processes and achieve business/organization goals.
Responsibilities:
- Analyze Business Needs: Collaborate with team members and stakeholders to gather and document business requirements (user stories, acceptance criteria, impact, success criteria), ensuring clarity and understanding of project objectives.
- Process Improvement: Create and update workflows, identifying inefficiencies and proposing solutions to optimize business processes and drive user adoption.
- Data Analysis: Analyze data to create actionable insights, identify trends, and support decision-making processes for new features and workflows.
- Documentation: Create detailed documentation of requirements, workflows, and current state and future state process models documentation.
- Implementation Support: Participate in QA and lead UAT testing and validating new systems and processes.
- Liaison Role: Act as a liaison between business stakeholders and technical teams, ensuring an understanding of project objectives.
- Reporting: Generate reports and author project documentation to communicate status, outcomes, risks, and next steps effectively to executives and stakeholders.
Requirements
- Minimum Requirements
- Bachelor of Arts or Science, in Business Administration, Information Technology, or a related field.
- Minimum of 5 years of experience as a Business Analyst.
- Strong analytical and problem solving skills, with proficiency in data analysis tools and techniques.
- Excellent communication and interpersonal skills, with the ability to present to various stakeholders and work collaboratively with cross-functional teams.
- A strong understanding of business, mission operations and/or IT systems.
- Ability to obtain Public Trust or Security Clearance (preferred).
- Preferred Requirements
- Project Management Professional (PMP) or relevant Business Analyst certification (e.g., CCBA, CBAP)
- Experience using User-centered design, creating usability goals and metrics, user characteristics, environment, tasks and workflow of a product.
- Experience utilizing Agile Tools such as Jira, Agile Dev 2.0.
- Experience supporting Defense Logistics Agency or other government Agencies
Salary Range: $120,000 - $150,000 annually. Actual compensation will be determined based on the selected candidate's experience, education, certifications, skills, and overall qualifications.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Free Food & Snacks
- Wellness Resources
- Stock Option Plan
Skills Required
- Bachelor's degree in Business Administration, Information Technology, or a related field
- Minimum of 5 years of experience as a Business Analyst
- Strong analytical and problem solving skills with proficiency in data analysis tools and techniques
- Excellent communication and interpersonal skills and ability to present to stakeholders
- Strong understanding of business, mission operations and/or IT systems
- Ability to obtain Public Trust or Security Clearance
- Project Management Professional (PMP) or Business Analyst certification (CCBA, CBAP)
- Experience using user-centered design and usability metrics
- Experience utilizing Agile tools such as Jira and Agile Dev 2.0
- Experience supporting Defense Logistics Agency or other government agencies
Credence Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Credence and has not been reviewed or approved by Credence.
-
Fair & Transparent Compensation — Pay is considered competitive or better than average across many roles, with multiple examples describing excellent pay and competitive salaries. Additional cash elements such as bonuses appear alongside base pay.
-
Healthcare Strength — Benefits include comprehensive medical, dental, and vision coverage, supported by HSAs/FSAs and a TRICARE supplement. Employer-paid life and disability coverage further strengthen the protection package.
-
Leave & Time Off Breadth — Time off includes flexible PTO and a broad holiday schedule aligned to federal holidays. Additional leave types such as military and bereavement leave are available.
Credence Insights
What We Do
Credence provides innovative technology, health, international development, engineering, and management solutions to support mission-critical programs for Federal government customers. We are one of the nation’s largest privately held government contractors. Our ability to perform exceptionally to implement new solutions, efficiencies, and savings across 220 U.S. Government programs is due to our obsession with exceeding customer expectations and our emphasis on employee wellbeing—best exemplified by our corporate philosophy: “One Measure of Success. Yours.” WHY WORK WITH CREDENCE? We are consistently rated as a Top Workplace and are proud to be one of the fastest growing privately held firms in the U.S. over the last decade. Credence treats each customer, teaming partner, and employee as a trusted partner whom we serve. We ensure successful outcomes by focusing on the measure of success that we consider to be most important—Yours. WHY WORK FOR CREDENCE? We are a diverse, enthusiastic team of professionals who are dedicated to providing exceptional service to our customers. Our culture is focused on employee empowerment, recognition, and reward, and each person is encouraged to take initiative and strive to reach their greatest potential. HOW CREDENCE GIVES BACK: We believe in giving back to the communities in which we live and work through corporate charitable events, support for employee volunteering, and a 100% corporate match for employee charitable giving.
