Evaluate business process changes to identify and document business impacts and benefits
Act as subject matter expert to provide business requirements for process improvements and system enhancements
Conduct effective interview/research to determine and document the stakeholders, business needs, and requirements
Create and analyze workflow diagrams
Review technical design deliverables to ensure business objectives are reached
Provide training including identification of needs, development of materials, communications of changes, manuals, etc.
Provide post-implementation support, such as problem resolution, adjustments to new procedures, and change management
Develop presentations of materials, models, findings, plans, and/or conclusions
Continually look for process improvement strategies
Job Specifications
Typically has the following skills or abilities:
Bachelor’s Degree in Business Administration or related field or equivalent experience
2+ years of experience in data gathering, research & analytics, problem identification, and presenting solution recommendations
Experience with financial and risk analysis, making recommendations, and preparing business cases including cost-benefit analysis
2+ years of experience using project planning techniques and methodologies
2+ years of business process analytics skills in Excel, flowcharting, activity diagrams, and workflow models
Understanding and ability to explain related IT systems and their impacts
Ability to multitask and work in a team environment
Ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups
Regularly exercise discretion and independent judgment in the performance of job duties
For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment
#LI-VISIONCARE
Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.
Salary Ranges: $58,656.00 - $92,328.00VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.
We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities.
As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.
Skills Required
- Bachelor's Degree in Business Administration or related field or equivalent experience
- 2+ years of experience in data gathering, research, analytics, problem identification, and presenting solution recommendations
- Experience with financial and risk analysis and preparing business cases including cost-benefit analysis
- 2+ years of experience using project planning techniques and methodologies
- 2+ years of business process analytics skills in Excel, flowcharting, activity diagrams, and workflow models
- Understanding and ability to explain related IT systems and their impacts
- Ability to effectively communicate information to technical and non-technical audiences
- Ability to multitask and work in a team environment
- Regularly exercise discretion and independent judgment in job duties
- For remote or hybrid roles, high engagement in virtual environments and maintaining camera presence during meetings
- Willingness to comply with a drug-free workplace and pre-employment substance abuse testing
- Adherence to Information Security and Privacy Policies when handling sensitive personal information
What We Do
VSP Vision Care is a not-for-profit organization founded in 1955, providing vision benefits, eye care insurance, eyewear, and lenses, and reinvesting in communities.
