Responsibilities
- Understand the business needs within an M365 environment, to bring value to on-going projects or implementations while helping to direct and support the delivery team execute the agreed upon services.
- Build and deliver polished executive documentation including business requirement documents, user guides, onboarding instructions and other artifacts related to operating on O365 environment.
- They will be conducting interviews with the customer as well as attending workshops/meetings with Planet SMEs to prepare and update the required documentation for the project.
- Gather and document functional and user experience requirements (stakeholder analysis – Identify and analyze stakeholders who may be impacted by the change and access their impact, participation, and needs throughout the business analysis activities)
- Assist in expanding Planet’s portfolio to standardized offerings through the development and documentation of case studies, and playbooks that can be provided to prospects
Qualifications
- 5 years of experience in supporting Information Technology projects; Bachelor’s Degree with preferred
- Proficiency in Microsoft 365 (O365) to manage projects and communicate with stakeholders.
- Experience integrating AI technologies into daily work activity to improve outcomes and efficiencies
- Should have the knowledge to be proficient in inventing processes or systems needed to implement changes and have complex problem-solving skills
- Develop innovative solutions for operational and strategic changes, which is a business analyst’s primary role
- Understand the business domain and specific problems that software is targeting and use an adaptive approach (learning, discovery, feedback loop) to decision making
- Previous experience creating and delivering executive level presentations as well as polished, detailed requirements documents.
- Should be able to produce a RACI matrix – Responsible, Accountable (approving the results), consulted (providing input) or informed of the completed item after it has been completed.
- Develop UI wireframes and functional workflows, as needed
- Drive adoption and integration through well-planned on-boarding, integration, and knowledge transfer experience
- Experience participating in RFP/RFI review process is a big plus
- AI-900 Certification
- #LI-Remote
Skills Required
- 5 years of experience supporting Information Technology projects
- Bachelor's Degree
- Proficiency in Microsoft 365 (O365) / M365 Cloud Solutions
- Experience integrating AI technologies into daily work to improve outcomes
- Ability to invent processes or systems and complex problem-solving skills
- Develop innovative solutions for operational and strategic changes
- Understand business domain and use adaptive approach to decision making
- Experience creating and delivering executive-level presentations and detailed requirements documents
- Ability to produce a RACI matrix
- Develop UI wireframes and functional workflows as needed
- Drive adoption and integration through onboarding, integration, and knowledge transfer
- Experience participating in RFP/RFI review process
- AI-900 Certification
- US Citizenship (clearable)
What We Do
Planet Technologies was built around investing in and developing long term relationships with our customers and corporate partners. We work hard to keep our staff trained on the latest technologies, policy and operational issues impacting today’s federal and corporate environments. Being an expert on the technology we support is the first step, more importantly is understanding your business mission and integrating technology into a long term strategic plan. Planet Technologies is the leading provider of Microsoft consulting services to public sector and commercial organizations. Our team of Microsoft experts provides support for Office 365, CRM, SharePoint, System Center, SQL, and Windows 7-10. Planet has significant experience in deploying business intelligence, cloud services, unified communications, records management, workflow automation, collaboration, systems management, virtualization and more. A Global Leader in Microsoft Technologies: Few companies can compare to Planet Technologies when it comes to an established relationship with Microsoft. As a company with a 100% focus on the Microsoft platform, we know Microsoft technologies and we are a trusted partner. As a team of experienced and certified Microsoft consultants and Microsoft trainers, we are the best partner to help your staff get up to speed quickly and cost effectively in order to make your business more productive with your Enterprise Agreement investment. Advanced certifications • Microsoft Partner with five gold and ten silver competencies • CPLS Microsoft certified training Highly skilled staff • Microsoft Certified Solutions Masters (MCSM) • Microsoft Most Valuable Professionals (MVP) • Microsoft Certified Trainers (MCT) • Microsoft CRM Rangers • 150+ Microsoft Consultants We are a full-service, independent training company providing a range of IT and developer training services based on Microsoft technologies to individuals and organizations.
