Job Description:
You will join the Airbus (FHS) organization in charge of the CAMO & MRO Services & Support. The mission of the PSL is to deliver innovative IT solutions that support digital transformation and efficient operations for customer services.
More precisely the PSL is dedicated to support Customer Services activities related to
CAMO(Performance and Maintenance) & Component Support of in-service fleet
Increase of service revenues of FHS.
Support MRO activities (Parking/Storage/Major Repairs)
We are looking for an Airline ERP/MIS Business Analyst (Functional Expert with IT Background) to join our AMOS competence Center (ACC)
Today ACC is supporting three different Businesses:
FHS business which is providing support to Airlines by preparing and following the scheduled Maintenance planning.
ALS business which is providing aircraft parking, storage and dismantling capabilities.
Major Repair business which is providing MRO capabilities for unusual aircraft repairs.
Those activities are based on a centralized MIS (Maintenance Information System) tool which is called AMOS
You will have the responsibility to:
Understanding the Business Processes used in AMOS.
Understanding the Workflow of the processes implemented in AMOS.
Act as an SME(Subject Matter Expert) to advise businesses regarding the use of AMOS..
Resolve defects and support requests raised by key users
Participate in the definition of AMOS evolutions (new functionalities to be configured).
Manage test campaigns associated to AMOS evolutions (including non regression)
Product documentation associated to those activities (Functional specifications, User Guides, Admin Guide, Test Reports).
Monitor existing AMOS by performing daily check in AMOS console.
You will have a strong collaboration with the Support Team, the MIS provider and the product team members. H24 Europe and India. As the customer base is worldwide with Airbus Teams located in the respective countries, you may have to travel one to two months a year .
Those activities are requested for all three businesses. However you will start by working mainly on one of three topics. Progressively you are of expertise will grow to cover all of them.
Qualification & Experience
Graduate in an area such as Information Technology, Engineering or Aircraft Maintenance (AME Diploma) related fields.
Experience in
3-5 years of experience as a Business Analyst.
Knowledge in the Aircraft Maintenance / MRO
DomainSpecific experience in Airline supply chain
modules like Procurement, Inventory management, Material planning and
Stores/Logistics will be an advantage.
Primary Skills
Strong knowledge of Google suite
Experience in Functional-Technical Support
Knowledge of Airline Maintenance Activities
Working knowledge on at least one Aviation MIS (AMOS,RAMCO,AMASIS…)
Basic knowledge of SQL
Project Management Basic Knowledge.
Autonomy, Excellent organizational and interpersonal skill (Collaboration, speak up, concise and accurate communication).
Ability to quickly switch priorities.
Language skills
English Business level
Secondary Skills
Knowledge on either of the tools HPALM, Jira, Version One.
Knowledge of Agile and Waterfall methodologies.
Responsibilities
Incident resolutions
AMOS configuration
FHS MIS daily monitoring checks
Contribute as a focal point for functional questions related to the FHS MIS.
Contribute in Data Mapping on Big data Analysis Platform and Data Analysis of MIS Data.
Documenting Business requirements and communicating to development & testing teams.
Organize, coordinate and support test phases (non regression tests or MIS evolution)
Supporting user acceptance testing.
Monitoring deliverables and ensuring timely completion of projects Requirements
Support Project teams working on the MIS
Providing Awareness
To define evolutions
Animate workshops
Propose functional solutions to match business needs.
To understand current issues
Success Metrics
Success will be measured in a variety of areas, including but not limited to:
Be recognised as a functional expert for MIS process.
Robust milestones deliverables (functional specifications)
Robust test campaigns
Measured by stability of production application (low incident rate)
Incident resolution time respecting SLA
ACC Team integration.
Short Learning Curve for the internal process.
Compliance with Airbus Value
This role reports to Customer services PLS operationally in India and functionally to the department in Europe.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Airbus India Private LimitedEmployment Type:
Permanent-------
Experience Level:
ProfessionalJob Family:
DigitalBy submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Skills Required
- Graduate in Information Technology, Engineering, or Aircraft Maintenance (AME Diploma)
- 3-5 years of experience as a Business Analyst
- Knowledge of Aircraft Maintenance / MRO domain
- Experience with airline supply chain modules (Procurement, Inventory management, Material planning, Stores/Logistics)
- Strong knowledge of Google Suite
- Experience in Functional-Technical Support
- Knowledge of airline maintenance activities
- Working knowledge of at least one Aviation MIS (AMOS, RAMCO, AMASIS, etc.)
- Basic knowledge of SQL
- Basic Project Management knowledge
- Business-level English
- Knowledge of HP ALM, Jira, or Version One
- Knowledge of Agile and Waterfall methodologies
- Autonomy and strong organizational and interpersonal skills
Airbus Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Airbus and has not been reviewed or approved by Airbus.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive in several locations, including medical, dental, and vision options available from day one in the U.S. Access to life insurance, disability coverage, and employee assistance/wellbeing support adds breadth to the health offering.
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Retirement Support — Retirement support is framed as a meaningful part of the package through plans such as a 401(k) with company matching in the U.S. These programs strengthen long-term financial security beyond base wages.
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Leave & Time Off Breadth — Time-off provisions are described as generous in some settings, including vacation availability from day one and extended holiday coverage. Flexible working arrangements and hybrid options further increase the perceived value of time-related benefits.
Airbus Insights
What We Do
Airbus is a global leader in aeronautics, space and related services. In 2020, it generated revenues of €49.9 billion and employed a workforce of around 130,000. Airbus offers the most comprehensive range of passenger airliners. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as one of the world’s leading space companies. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide. Airbus is an international pioneer in the aerospace industry and a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We believe that it’s not just what we make, but how we make it that counts; promoting responsible, sustainable and inclusive business practices and acting with integrity. Our people work with passion and determination to make the world a more connected, safer and smarter place, on the ground, in the sky and in space.
