Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom’s areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)
Support for monthly and quarterly reports and dashboards from existing databases and various tools for the Consumer Channels Marketing organization.
- Channel Metrics, Analysis, and ad hoc reporting requests (i.e. Channels sales for Component and Branded CPU business, Channel Membership program and Points benefit metrics)
- Program support for Mobile Specialty Retail and Small Format Retail, including but not limited to metrics, analysis, tools support, and other ad hoc program-related requests
- Operations support for Business segment, including maintaining key indicators, metrics, and dashboard
- Engage with HQ and geo retail, channel and IT, SEO analysts on basic data and cube/tool related issues
- Documentation of CCG (Consumer Channels Group )Operations business processes for a ‘desk manual’
- Special projects related to channel research, benchmarking, or advanced analytics
This role requires someone with at least 3 years of experience in a similar Business Analyst role
- Advanced Excel skills and strong analytical skills
- Clear communication skills, proven analytical skills, and problem solving skills
- Attention to Detail, Ability to mine and analyze large datasets, tools-savvy
- Proficient in PowerPoint and Microsoft Office
- Ability to work independently
- Excel tools, Add-ins and modern reporting engines (Microsoft BI etc)
- SQL
- Excellent communication and collaboration skills
- Ability to quickly digest complex data
- Ability to manage varying workloads and work with a variety of stakeholders in a dynamic and changing business environment
- Fluency in Chinese/Mandarin a plus
Skills Required
- Minimum 3 years experience in a similar Business Analyst role
- Advanced Excel skills
- Strong analytical and problem solving skills
- Ability to mine and analyze large datasets
- Proficient in PowerPoint and Microsoft Office
- Experience with Excel tools, add-ins and modern reporting engines (Microsoft BI etc.)
- SQL
- Excellent communication and collaboration skills
- Ability to work independently and manage varying workloads
- Fluency in Chinese/Mandarin
Procom Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Procom Services and has not been reviewed or approved by Procom Services.
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Healthcare Strength — Medical, prescription, telehealth (Teladoc), and HSA options are available for eligible W‑2 contractors, and mental‑health resources are highlighted for employees. These offerings indicate a substantive core health package for many internal staff and some contractor engagements.
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Strong & Reliable Incentives — Recruiter and sales roles feature base‑plus‑commission structures that can yield strong earnings for top performers. This structure creates notable upside when targets are met.
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Leave & Time Off Breadth — Paid sick leave and holiday pay structures are referenced for eligible roles, alongside culture materials noting generous vacation and sick‑day policies. These elements point to a defined time‑off framework in certain programs and locations.
Procom Services Insights
What We Do
Procom is a leading North American provider of IT staffing and contract workforce services. They specialize in connecting businesses with high-quality technical talent through contract staffing, direct hire, and IT consulting. Additionally, Procom provides comprehensive workforce solutions, such as Employer of Record (EOR) and Agent of Record (AOR) services, designed to help organizations manage their contingent workforces and support long-term digital transformation and growth.
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