Business Analyst

Function

We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.

Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

We are looking for a skilled Business Analyst to join our team in Dallas. This role is pivotal in bridging the gap between business stakeholders and technical teams. The ideal candidate will possess a strong analytical mindset, exceptional communication skills, and a solid understanding of Agile -Scrum methodologies. You will drive the gathering of requirements, facilitate process improvements, and ensure successful project delivery. 

Key Responsibilities: 

Requirements Gathering: Lead workshops and meetings with stakeholders to gather, refine, and document business and technical requirements, ensuring alignment with strategic goals. 

Business Process Analysis: Analyze current business processes (as-is) and design improved processes (to-be), identifying inefficiencies and gaps, and recommending actionable improvements. 

User Mapping: Develop user personas and journey maps to understand user needs and experiences throughout business processes. 

Collaboration: Partner with development teams and solution architects to transform business needs into functional specifications, including user interfaces, business rules, and data requirements. 

Documentation & Design: Create clear, detailed documentation such as functional design specifications, user stories, and process flow diagrams, ensuring they are accessible to both technical and non-technical team members. 

Assistance in Planning: Experience assisting Product Owners in project planning, roadmap development, and estimations to ensure alignment with business goals and timelines. 

Agile Methodology: Actively participate in Agile ceremonies, including sprint planning, backlog refinement, and retrospectives, to support iterative development and continuous improvement. 

Testing & Validation: Coordinate user acceptance testing (UAT) efforts, ensuring that all solutions meet business requirements and quality standards, and facilitate the resolution of any identified issues. 

Stakeholder Engagement: Serve as a key point of contact between business users and technical teams, fostering effective communication and ensuring requirements are well understood and executed. 

Continuous Improvement: Identify opportunities for process optimization and contribute to the development of best practices that promote efficiency and effectiveness across projects. 

Mandatory Skills: 

Agile Experience: Demonstrated experience working within Agile frameworks (Scrum), with a focus on delivering high-quality outcomes. 

Technical Expertise: Strong understanding of software development processes and experience with system integrations. Proficiency in SQL and PL/SQL is a plus. 

Tools Proficiency: Familiarity with JIRA and Confluence for project management and documentation. Experience with Microsoft tools for reporting and data visualization. 

Analytical Skills: Proven ability to analyze complex business problems and conduct thorough gap and impact analyses. 

Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex information clearly to diverse audiences. 

Detail-Oriented: Strong attention to detail and a commitment to delivering exceptional customer service, ensuring all project deliverables meet or exceed expectations. 

Preferred Qualifications: 

Experience in conducting meetings with business users and subject matter experts (SMEs) to gather requirements. 

Proven track record of collaborating with product owners to refine and prioritize the product backlog and manage scope effectively. 

Familiarity with business process management and cloud technologies.  

Previous experience in the automobile industry is preferred 

Relevant certifications such as Certified Business Analysis Professional (CBAP), Agile Certified Practitioner (PMI-ACP), or Certified ScrumMaster (CSM) are a plus 

This role is a hybrid role and based in Dallas, TX

#LI-MS2

We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.