Business Analyst

Working model: Hybrid | Type: Full-time

Accepted is a software and digital transformation services firm helping clients accelerate innovation in Finance, Energy, Gaming, Telco, and beyond. With 20+ years of engineering excellence, we’re known for building outcome-driven solutions and high-performing teams that feel like part of your own.

We’re looking for a Business Analyst  to strengthen our hybrid delivery teams.

• Analyse complex business domains and existing ("As-Is") business processes within public sector organizations, identifying gaps and opportunities for improvement.
• Engage with business stakeholders and subject matter experts to understand operational procedures, regulatory requirements, and organizational needs.
• Study and interpret legislation, regulatory frameworks, and administrative procedures, translating them into clear business and functional requirements.
• Design future-state ("To-Be") business processes with a focus on digital transformation, interoperability, and end-to-end service delivery.
• Produce high-quality business analysis deliverables, including process maps, business requirements, use cases, user stories, functional specifications, and gap analyses.
• Collaborate closely with solution architects, developers, and external technology partners to ensure business requirements are technically feasible and successfully implemented.
• Support workshops & stakeholder interviews.
• Contribute to the successful delivery of large-scale transformation projects following established methodologies and best practices.

• 3-5+ years of experience as a Business Analyst, ideally in Public Sector or large-scale digital transformation projects.
• Previous involvement in projects for public organizations or government entities is considered essential.
• Ability and willingness to study legislation, regulatory frameworks, and administrative procedures, translating them into business solutions.
• Strong analytical mindset and the ability to understand complex business processes and regulatory environments.
• Excellent stakeholder management and communication skills, with the ability to work effectively across business and technical teams.
• Experience creating process models, business documentation, user stories, use cases, and functional specifications.
• Familiarity with interoperability concepts, system integration, and end-to-end business process analysis will be considered a strong asset.
• Bachelor's or Master's degree in Business Administration, Information Systems, Engineering, Law, Finance, Public Administration, or a related field.
  

• Competitive compensation aligned with your experience and skills;
• Annual bonus scheme linked to company performance;
• Private medical, dental, and life insurance coverage;
• Ongoing professional development through training and certifications;
• Structured mentoring to support your growth and advancement.

Apply today and grow with a company where innovation, trust, and excellence come together. All applications are confidential. We are proud to be an Equal Opportunity Employer.