Business Analyst

• National Opportunity
• Full time (75 hours per fortnight)
• Hybrid work arrangements

Be part of Beyond Bank a bank that is for and with you.

We are one of Australia's largest, 100% customer-owned mutual banks with a credit union heritage. With over 300,000 customers and over 40 branches across five states, we are working hard to be the best relationship bank for customers and communities in Australia. When you join Beyond Bank, you will work for a B Corp and be part of a friendly, inclusive, and supportive environment where you can continue progressing, no matter what stage of your career.

Our values of Customer Obsessed, Empowering Communities, Right things, right way, Shared Ambition, and Championing Sustainability are integral to all that we do and are the standards to which we hold ourselves.

The Role 

The Business Analyst’s role is to support complex business projects within the PMO.  These projects require the effective engagement of all stakeholders from Technical Staff and Business Unit Managers to subject matter experts and frontline staff, and advanced data analysis to validate assumptions and qualify benefits.  The Business Analyst must be comfortable with gently challenging strongly held assumptions and develop creative solutions .

Your key responsibilities will include, but are not limited to:

Under direction from the Project Manager, support complex projects that deliver clear measurable efficiencies within the business.

• Work within Beyond Banks Change and Project Management frameworks.
• Undertake stakeholder consultations, facilitate meeting and workshops to gather all required business information for requirements definition and modelling business operations
• Support PMO projects by preparing project scopes, business requirements documents and contributing to requests for proposals, business cases and other project documentation as necessary
• Create benefits models to prove the activities have made a tangible strategic improvement
• Review and analyse specifications and business cases produced by other business units and departments for potential projects or improvement initiatives
• Support project  implementation and hand-over to BAU
• Assist the PMO Office and Project Managers in estimating timelines and budgets for projects
• Provide progress/issue reports to the Project Sponsor
• Engage Project Sponsor(s) in issue resolution as necessary
• Develop process diagrams and design logical data models

About You

You’re a highly organized and detail-oriented professional with a strong understanding of banking and finance and a solid foundation in business analysis. You can work independently with minimal supervision, communicate clearly, and build strong relationships with stakeholders across the business. Your experience includes business process improvement and practical knowledge of BABOK methodologies, and you’re confident in facilitating workshops and managing multiple priorities.

You will also bring:

• Proficiency in Microsoft Word, Excel, PowerPoint, Teams, Planner, and Visio for documentation
• Strong leadership and negotiation skills, and ability to work independently
• Ability to work effectively between functional and technical teams
• A relevant degree in business administration, IT, economics, statistics, or accounting (desirable)
• Knowledge of business operations and change management experience (desirable)

See yourself in our team

You will be joining the PMO team, a group of dedicated professionals who work tirelessly to provide exceptional support and deliver strategic outcomes for the business. Working in a collaborative, dynamic, ever-changing environment, will see you engaged in many different types of delivery. No two weeks are the same!

Why work for Beyond Bank?
We welcome candidates that reflect the diversity of the communities in which we operate. We actively encourage Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+ as well as culturally diverse community members to apply for our roles.

Beyond Bank is committed to creating an accessible recruitment process and employment experience. If you identify as a person living with disability and require adjustments to our online application, recruitment, selection and/or assessment process, or modifications for accessibility to our locations, please contact us at [email protected]

And there’s even more benefits:

• Additional 3 paid work-life balance days to boost your annual leave
• Paid community volunteer days to support many community charities across Australia
• Access to employee discounts, health and wellbeing initiatives, employee and family assistance, plus more
• A flexible, and diverse working environment
• Career development opportunities, training and coaching

By joining Beyond Bank, you will have the opportunity to work alongside talented professionals who will support and encourage you to achieve your full potential. If you are passionate about people and want to make a difference, we would love to hear from you.

What does our recruitment process look like?
The process can include a phone screen, video interview, virtual or face-to-face interview, psychometric testing, and all relevant background checking. Some positions may require undergoing 4 weeks of mandatory full training.

Apply Now!
To find out more about Beyond Bank visit beyondbank.com.au or for more information contact [email protected]

Applications close 18 July 2026

Applications may close earlier than the advertised date if we receive a high volume of interest, so don’t wait—apply today!

As a certified B Corp we are using our business as a force for good.

By applying for this opportunity you are providing consent for Beyond Bank Australia to conduct all pre-employment screening checks (APRA, ASIC, Bankruptcy, National Criminal History Check, VEVO, Adverse Media Check and Reference Checks) at the expense of Beyond Bank Australia.