Business Analyst & Workflow Associate Consultant, Corporate Legal Solutions

Posted Yesterday
2 Locations
Remote
Mid level
Information Technology • Consulting
The Role
Conduct client interviews and process analysis to identify legal workflow automation opportunities. Create process maps, requirements, solution designs, and documentation; configure and test no-code or low-code workflows; troubleshoot and support CLM and legal AI tools. Facilitate workshops, presentations, and problem solving while managing project scope, timelines, budgets, reporting, and client delivery. Collaborate with legal, engineering, and development teams to improve enterprise legal operations.
Summary Generated by Built In

Harbor is seeking an entry-level Associate Consultant to join our Corporate Legal Solutions team.  At the intersection of legal innovation and digital transformation, our Business Analysts play a critical role in reshaping how legal departments operate. We work with corporate legal teams, law firms, and enterprise partners to streamline processes, reduce operational friction, and introduce automation where it matters most. We are a high-growth team of advisors and hands-on contributors working on cutting-edge legal technology and workflow automation solutions. This role is ideal for someone who loves solving problems, designing elegant workflows, and contributing to a mission-driven team that values innovation, ownership, and impact.

As a Business Analyst/Associate Consultant, you will serve as a strategic bridge between the business and technology. You will work directly with legal departments at Fortune 500 companies, identifying pain points in legal and compliance workflows and designing automation solutions using no-code or low-code platforms. You will be involved in all aspects of client engagement, from discovery and ideation to implementation and delivery.


You will also have the opportunity to:


  • Operate as part of a nimble team of consultants (typically 2–5), with mentorship from senior leaders
  • Play a key role in process redesign, system testing, and client success
  • Help shape the future of a rapidly growing tech-driven consulting firm
Responsibilities:
  • Conduct interviews, research, and process observations to identify automation opportunities
  • Create process maps, requirements documents, and solution designs that reflect optimized workflows
  • Develop and test automated workflows using no-code or low-code platforms
  • Troubleshoot workflows not meeting customer expectations
  • Alter existing workflows based on changing user requirements, Serve as the voice of the user, ensuring intuitive, efficient, and delightful end-user experiences
  • Provide first-line support to business and legal users of CLM platforms and legal AI tools through established support channels.
  • Support data-quality, reporting, testing, and administrative activities as needed.
  • Facilitate workshops, client presentations, and real-time problem solving
  • Maintain project ownership, monitoring timelines, scope, and budget to ensure successful outcomes
  • Deliver client-facing reports, proposals, and supporting documentation
  • Build expertise in legal technology tools, workflow best practices, and system integrations
  • Collaborate with cross-functional teams including engineers, legal professionals, and developers
  • Stay ahead of legal tech trends and identify areas for innovation and growth
What We Are Looking For:
  • Strong analytical and problem-solving skills, especially around processes and systems
  • Ability to communicate complex ideas clearly, both verbally and in writing
  • Experience creating process documentation and workflow diagrams
  • Comfort translating business requirements into technical specifications or configurations
  • Proficiency with productivity tools such as Excel, PowerPoint, Word, and Visio or Lucidchart
  • Technical aptitude and a willingness to learn no-code or low-code platforms
  • Passion for legal technology, operations, or enterprise workflow automation
  • Experience working with legal departments or related functions is a plus
  • Entrepreneurial mindset that is confident, adaptable, and proactive
  • Willingness to work in a fast-paced, collaborative, and remote-first environment
  • Bonus: familiarity with platforms like TAP, ServiceNow, Onit, Checkbox, Airtable, Malbek, or Tonkean
Qualifications:
  • Four-year undergraduate degree in business, finance, legal studies, MIS, computer science, or a similar field
  • Three or more years of experience in consulting, legal operations, or process automation
  • Demonstrated leadership in academic, professional, or extracurricular settings
  • Relevant internships or early-stage startup experience preferred

About Us:

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law. 

Skills Required

  • Four-year undergraduate degree in business, finance, legal studies, management information systems, computer science, or a similar field
  • Three or more years of experience in consulting, legal operations, or process automation
  • Demonstrated leadership in academic, professional, or extracurricular settings
  • Experience creating process documentation and workflow diagrams
  • Ability to translate business requirements into technical specifications or configurations
  • Proficiency with Excel, PowerPoint, Word, and Visio or Lucidchart
  • Strong analytical and problem-solving skills
  • Clear verbal and written communication skills
  • Technical aptitude and willingness to learn no-code or low-code platforms
  • Willingness to work in a fast-paced, collaborative, remote-first environment
  • Relevant internships or early-stage startup experience
  • Experience working with legal departments or related functions
  • Familiarity with TAP, ServiceNow, Onit, Checkbox, Airtable, Malbek, or Tonkean
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Chicago, Illinois
644 Employees

What We Do

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800 strategists, technologists, and specialists navigates alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry, and fostering enduring partnerships within our community and ecosystem

Similar Jobs

Apryse Logo Apryse

Account Manager

Productivity • Software • App development • Automation
Remote
3 Locations
665 Employees
150K-220K Annually

Apryse Logo Apryse

Account Manager

Productivity • Software • App development • Automation
Remote
3 Locations
665 Employees
120K-180K Annually

Apryse Logo Apryse

Account Manager

Productivity • Software • App development • Automation
In-Office or Remote
4 Locations
665 Employees
175K-245K Annually

SailPoint Logo SailPoint

Regional Vice President Vertical and Public Sector

Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
Remote or Hybrid
Canada
2461 Employees
183K-183K Annually

Similar Companies Hiring

Standard Template Labs Thumbnail
Artificial Intelligence • Information Technology • Software
New York, NY
25 Employees
NODA AI Thumbnail
Artificial Intelligence • Information Technology • Software • Cybersecurity
Sydney, AU
54 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account