We are seeking a Business Analyst at Citco to help support our BPM platform; Business Optix. You’ll gain hands-on experience in platform implementation, quality assurance, and user support, building both technical and analytical skills in a global financial services environment. This role offers strong growth potential for motivated individuals ready to make an impact.
ResponsibilitiesOperational Support:
- Manage master data uploads and API exports
- Provide support for user application queries and escalations
- Maintain and update supporting documentation (user guides and admin guides)
- Evaluate and assess new BusinessOptix releases for potential implementation within our libraries
Quality Assurance Support:
- Support development and maintenance of QA standards and testing protocols
- Execute QA testing and validation of BusinessOptix implementations
- Design and perform end-to-end testing for multi-system integrations
- Review and validate Service Catalogue uploads in BusinessOptix
- Support model transfer validation between Business Optix and our workflow tool
- Bachelor's degree in Business, Computer Science, or related field
- 3-5 years in Project Management experience with demonstrated responsibility and ownership of projects, preferably in financial domain
- Strong analytical and problem-solving abilities
- Basic understanding of API integrations and data management
- Excellent documentation, writing and communication skills
- Strong attention to detail and quality control mindset
- Basic understanding of QA methodologies and testing practices
- Basic knowledge of BPM concepts and process modeling
- Proficiency in Microsoft Office Suite
Understanding of financial services industry
Top Skills
What We Do
Our heritage, since founding a civil law notary practice in the 1940s to establishing the Curacao International Trust Company in the 1960s, is built on challenging paradigms and delivering exceptional service within the financial and professional services industry. Today, we continue to pioneer award-winning services and technology solutions that meet ever changing markets. A commitment to investing in people, and proprietary technologies, has resulted in our reputation as the industry’s preeminent service provider, reassuring clients that their critical administration functions are in safe hands. Our thought leadership and ability to quickly navigate complex change means our clients can depend on us as trusted advisors to make informed decisions in response to market conditions. Our Divisions Citco Fund Services & Investor Relations CFS is the global leader in services for the alternative investment industry. With over 2,000 funds under administration and net assets exceeding $840 billion, we provide full service fund administration, fund accounting, net asset value calculations, investor relations, and more. Governance Services Leveraging our extensive global office network Citco Governance Services provides customised solutions, including corporate and global subsidiary governance, secretarial services, financial accounting and reporting, tax and audit liaison, and market entry services. Banking, Depositary & Custody Services Citco Banks operate in strategic financial centres and provide Institutional and Fund of Funds clients access to the funds universe through multiple communication and online real-time global funds platforms. Citco Technology Management Through our eight global development centres, Citco Technology Management provides secure infrastructures and develops award-winning technology products that underpin our commitment to service excellence.
