Business Analyst Transformation

Posted Yesterday
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Bengaluru, Bengaluru Urban, Karnataka, IND
Hybrid
Senior level
Information Technology • Database • Consulting
The Role
Lead finance-focused digital transformation programs across F&A processes (P2P, O2C, R2R, FP&A). Drive strategy, process mapping, solution design, ERP/RPA/AI implementations, stakeholder management, and value realization using analytics and visualization tools. Mentor teams and ensure program governance and delivery.
Summary Generated by Built In

Job Title:

Manager / Senior Manager – Business Analyst (Digital Transformation – Finance & Accounting)

Experience:

7–12 Years

Location: Noida/Banglore

Role Overview

We are looking for a seasoned Manager / Senior Manager – Business Analyst with strong Finance & Accounting (F&A) expertise to drive enterprise-wide digital transformation initiatives. This is a techno-functional and client-facing role requiring a strategic mindset, deep domain knowledge, and the ability to bridge business and technology.

The role demands a consultative professional capable of leading transformation programs, engaging with senior stakeholders, and delivering impactful solutions across finance processes.

Key Responsibilities

1. Digital Transformation & Strategy

  • Lead and drive digital transformation initiatives across Finance processes (P2P, O2C, R2R, FP&A, Treasury).
  • Identify automation and optimization opportunities using RPA, AI/ML, ERP transformation, and analytics tools.
  • Define and influence digital strategy, transformation roadmap, and business case development.
  • Act as a strategic advisor to clients/business leadership.

2. Business Analysis & Solutioning

  • Lead end-to-end business analysis lifecycle – requirement gathering, documentation (BRD/FRD), and validation.
  • Perform process mapping (AS-IS / TO-BE), gap analysis, and impact assessments.
  • Translate business requirements into functional designs and solution frameworks.
  • Collaborate with cross-functional teams to ensure solution alignment with business goals.

3. Finance Domain Leadership

  • Provide deep expertise in: 
    • Procure-to-Pay (P2P)
    • Order-to-Cash (O2C)
    • Record-to-Report (R2R)
    • Financial Planning & Analysis (FP&A)
  • Drive process excellence, standardization, and governance frameworks.
  • Support ERP implementations and enhancements (SAP / Oracle / MS Dynamics / Others).

4. Client & Stakeholder Management

  • Serve as a primary client interface, managing stakeholder expectations.
  • Facilitate workshops, discovery sessions, and executive presentations.
  • Build strong relationships and act as a trusted transformation partner.
  • Influence of decision-making at senior leadership levels.

5. Techno-Functional Delivery

  • Work closely with IT teams to support solution design, development, UAT, and deployment.
  • Ensure successful implementation of automation and digital tools (RPA, workflow tools, AI solutions).
  • Drive Agile delivery where applicable and ensure on-time project execution.

6. Data, Reporting & Value Realization

  • Define KPIs, dashboards, and reporting metrics for finance transformation.
  • Enable data-driven insights using Power BI, Tableau, etc.
  • Track and communicate business value, ROI, and performance improvement metrics.

Mandatory Skills & Competencies

Finance & Accounting Expertise

  • Strong hands-on experience in end-to-end F&A processes
  • Solid understanding of accounting standards, financial reporting, and compliance

Business Analysis

  • Expertise in requirement elicitation, process modeling, documentation
  • Proficiency in tools such as JIRA, Confluence, Visio, BPMN, UML

Digital & Technology

  • Experience in digital transformation, automation (RPA), ERP transformation
  • Understanding of system architecture, integrations, APIs
  • Exposure to data analytics & visualization tools

Client-Facing & Consulting

  • Strong experience in client engagement and stakeholder management
  • Excellent communication, storytelling, and presentation skills
  • Strategic thinking with problem-solving and decision-making capability

Preferred Qualifications

  • MBA (Finance) / CMA / CPA
  • Certifications: CBAP, PMI-PBA, Agile/Scrum
  • Experience in consulting / shared services / transformation programs

Leadership Expectations (Manager / Senior Manager Level)

  • Ability to lead teams and mentor junior analysts
  • Drive program-level delivery and governance
  • Strong ownership of deliverables and client satisfaction
  • Manage multiple projects and priorities effectively
Responsibilities

Plan, monitor & manage operational delivery to ensure adherence to agreed quality parameters & timelines. Implement work management trackers, define roles & responsibilities of team members and roll out a work allocation / delivery plan to track completion
Work with onshore managers to agree on scope of work, key stakeholders, escalation matrices, project milestones & timelines 
Design & Implement management information systems (MIS) for periodic status updates and to identify trends around business processes identified as high on risk / low on controls
Drive a culture of Risk and Governance across business processes. Institutionalize ethos of continuous improvement in risk management across all processes and sub processes in scope. Champion customer service to ensure that compliance is integrated in business processes 
Demonstrate excellent project management skills, inspire teamwork and responsibility with engagement team members, and use current technology/tools to enhance the effectiveness of deliverables and services

Qualifications
  • MBA (Finance) / CMA / CPA
  • Certifications: CBAP, PMI-PBA, Agile/Scrum
  • Experience in consulting / shared services / transformation programs

Skills Required

  • 7-12 years of relevant experience in finance transformation and business analysis
  • Deep hands-on experience in end-to-end Finance & Accounting processes (P2P, O2C, R2R, FP&A)
  • Proven experience leading digital transformation and ERP transformation programs (SAP, Oracle, Microsoft Dynamics)
  • Experience with automation technologies (RPA) and exposure to AI/ML solutions
  • Strong business analysis skills: requirement elicitation, BRD/FRD documentation, AS-IS/TO-BE process mapping, gap analysis
  • Proficiency with tools: JIRA, Confluence, Visio, BPMN, UML
  • Experience with data analytics and visualization tools (Power BI, Tableau) and defining KPIs/dashboards
  • Experience working with system architecture, integrations and APIs
  • Strong client-facing, stakeholder management, communication and presentation skills
  • Ability to lead teams, mentor junior analysts, and manage program-level delivery and governance
  • MBA (Finance) / CMA / CPA
  • Certifications such as CBAP, PMI-PBA, Agile/Scrum
  • Experience in consulting, shared services, or large transformation programs
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The Company
HQ: New York, NY
30,246 Employees
Year Founded: 1999

What We Do

Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

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