Business Analyst / Technology Operations Coordinator – $40-45/hr W2 – Phoenix Onsite
SunSoftOnline is hiring a Technology Operations Coordinator for a major city Water Services Department's Technology Services Division. This role blends business analysis, application support, and operational coordination.
The work: serving as liaison between business units, technical teams, vendors, and leadership. Gathering business needs and translating them into actionable requirements. Preparing business cases, requirements documentation, user stories, workflows, and executive summaries. Coordinating competing priorities across teams with proactive follow-up. Supporting mission-critical applications (WAM, CC&B). Assisting with hardware lifecycle activities, purchase orders, procurement documentation, and SAP/SRM budget review and shopping carts. Maintaining documentation, records, and SharePoint content.
Required: strong background in business analysis, operations, technology coordination, or administrative support in a municipal, enterprise, or utility environment · demonstrated ability to manage multiple priorities · excellent follow-up and attention to detail · exceptional written and verbal communication · proficiency with Microsoft Office · experience working directly with technical teams and translating business needs · reliable attendance and strict punctuality, this is a fully in-office role · high school diploma minimum.
Preferred: SAP/SRM (shopping carts, budget oversight, purchase orders) · utility or municipal workflows · IT governance, audit, or compliance familiarity · enterprise applications (WAM, CC&B, GIS, billing systems) · procurement and contract coordination.
The facts: $40-45/hr W2 depending on experience · Monday-Friday 8:00-4:30/5:00 · 100% onsite, no telework, 200 W. Washington St, Phoenix 85003 · 6-month contract, September 28 through March 26 · in-person interview within a week of the close · start within two weeks of offer · HireRight background check and drug screening · Phoenix-area residents only, current city must appear on your resume · W2 only, no C2C, no sponsorship.
Closes Monday, August 24 at 3 PM.
Keywords: Business Analyst, Business Systems Analyst, Technology Coordinator, Operations Coordinator, Requirements, SAP, SRM, Procurement, Purchase Orders, WAM, CC&B, Utility, Municipal, IT Governance, SharePoint, Phoenix, City Government
Skills Required
- Background in business analysis, operations, technology coordination, or administrative support
- Experience in a municipal, enterprise, or utility environment
- Ability to manage multiple priorities
- Excellent follow-up and attention to detail
- Exceptional written and verbal communication skills
- Proficiency with Microsoft Office
- Experience working directly with technical teams and translating business needs
- Reliable attendance and strict punctuality
- High school diploma or equivalent
- SAP/SRM experience, including shopping carts, budget oversight, or purchase orders
- Utility or municipal workflow experience
- Familiarity with IT governance, audit, or compliance
- Experience with enterprise applications such as WAM, CC&B, GIS, or billing systems
- Procurement and contract coordination experience
- Phoenix-area residency with current city listed on resume
- Ability to work fully onsite in Phoenix with no telework
What We Do
SunSoft Online is a US-operated IT consulting and technology services company that has been delivering solutions since 2006. The firm specializes in IT consulting, project delivery, and workforce support, focusing on placing highly qualified IT professionals—such as security engineers and product managers—with Arizona state agencies, government clients, and enterprise organizations across the United States.
