Business Analyst – Technology Digital & Data (TDDI) | Mon to Fri 38 hours | Balcatta Support Centre
At Sodexo, our purpose is to improve quality of life for our employees, clients, and communities. As part of our Technology Digital and Data (TDDI) team, the Business Analyst plays a critical role in shaping and delivering technology and digital solutions that support this mission.
The Business Analyst is responsible for understanding business needs, analysing processes, and translating requirements into clear, actionable outcomes that enable successful project delivery.
Job DescriptionBusiness Analysis & Requirements
- Elicit, analyse, and document business requirements through stakeholder engagement
- Translate business needs into clear functional and non-functional requirements
- Develop artefacts including business requirements documents, user stories, and process maps
- Ensure requirements are traceable, prioritised, and aligned to business outcomes
Stakeholder Engagement
- Build strong relationships across business and technology teams
- Facilitate workshops and working sessions to gather and validate requirements
- Support stakeholder alignment and decision-making
Process Improvement
- Analyse current-state processes and identify improvement opportunities
- Define future-state processes aligned to business and technology strategy
- Support continuous improvement initiatives
Delivery Support
- Work closely with Project Managers and delivery teams to support project execution
- Contribute to solution design discussions
- Support testing activities and define acceptance criteria
- Ensure delivered solutions meet agreed business requirements
Governance & Documentation
- Maintain clear and structured documentation aligned to Sodexo standards
- Support portfolio governance through accurate artefact management
- Ensure consistency in business analysis methodologies and tools
Skills & Experience
- Proven experience as a Business Analyst in technology or digital environments
- Strong requirements elicitation and process modelling skills
- Experience working within structured project or portfolio delivery frameworks
- Excellent stakeholder engagement and communication skills
- Ability to translate complex concepts into clear, actionable insights
- Experience supporting end-to-end project delivery
- Experience with tools such as Triskell or similar portfolio platforms is advantageous
- Degree in Business, Information Technology, or a related field
- Business Analysis certifications (e.g. CBAP, CCBA, Agile BA) are advantageous
Why Join Sodexo?
- Competitive pay and job security in an essential services industry
- Access to 100+ retail discounts and multiple salary packaging options
- Great teamwork and a solid group of people around you!
- Opportunities for training and career progression within Sodexo
Apply Now
Ready to start your next adventure? Submit your resume outlining your experience and availability. If shortlisted, one of our recruiters will contact you for a phone interview to answer your questions and share more about the role.
Skills Required
- Proven experience as a Business Analyst in technology or digital environments
- Strong requirements elicitation and process modelling skills
- Experience working within structured project or portfolio delivery frameworks
- Excellent stakeholder engagement and communication skills
- Ability to translate complex concepts into clear actionable insights
- Experience supporting end-to-end project delivery
- Experience with tools such as Triskell or similar portfolio platforms
- Degree in Business, Information Technology, or a related field
- Business Analysis certifications (e.g. CBAP, CCBA, Agile BA)
Sodexo Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sodexo and has not been reviewed or approved by Sodexo.
-
Healthcare Strength — Multiple national medical plan options with integrated pharmacy and mental‑health support via an assistance program provide broad coverage. Feedback suggests the overall benefits mix can feel comparatively solid even where base pay is modest in some roles.
-
Retirement Support — A 401(k) plan with employer match is a consistent pillar of the package, though exact match details can vary by role and plan year. Feedback suggests retirement benefits are often viewed more favorably than base pay.
-
Parental & Family Support — Paid leave programs under Vita, including paid maternity/medical leave alongside care leave and EAP resources, support family needs. While specifics vary by status and location, the presence of paid leave is a meaningful component.
Sodexo Insights
What We Do
Founded in Marseille in 1966 by Pierre Bellon, Sodexo is the global leader in sustainable food and valued experiences at every moment in life: learn, work, heal and play. The Group stands out for its independence, its founding family shareholding and its responsible business model. Its portfolio of activities includes Sodexo Food and Facilities Management Services and Pluxee Employee Benefit Solutions, activity for which the Group announced a spin-off with a listing expected on February 1, 2024. This diversified offer meets all the challenges of everyday life with a dual goal: to improve the quality of life of our employees and those we serve, and contribute to the economic, social and environmental progress in the communities where we operate. For Sodexo, growth and social commitment go hand in hand. Our purpose is to create a better everyday for everyone to build a better life for all. Sodexo is included in the CAC Next 20, CAC 40 ESG, CAC SBT 1.5, FTSE 4 Good and DJSI indices. Sodexo key figures — 22.6 billion euros Fiscal 2023 consolidated revenues — 430,000 employees as at August 31, 2023 — #1 France-based private employer worldwide — 45 countries — 80 million consumers served daily — 14.3 billion euros in market capitalization (as at October 25, 2023)
.png)
