Business Analyst, Senior - C2H

Posted 6 Days Ago
Milwaukee, WI, USA
In-Office
88K-151K Annually
Senior level
Legal Tech • Other • Professional Services • Real Estate • Business Intelligence • Consulting • Financial Services
Experience the power of being understood.
The Role
Leads business and agile analysis for complex product and technology initiatives. Elicits and documents requirements, user stories, acceptance criteria, data mappings, and process improvements; supports backlog prioritization, product roadmaps, sprint planning, UAT, release decisions, defect resolution, and change management. Collaborates with business, product, design, IT, QA, and technical teams while promoting business analysis standards and managing project workstreams.
Summary Generated by Built In

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Responsibilities:

  • Understand business problems and opportunities in the context of the requirements and recommend solutions that enable the organization to achieve its goals.  

  • Under general direction of Business Analyst Lead or other stakeholder to lead and direct analysis activities for high-priority pro jects requiring high degrees of functional integration 

  • The role includes supporting the product, processes, and users.    

  • Work with business leaders, system users, and IT to improve the use of technologies as a business enabler by defining detailed requirements for enhancements to the system, business process improvements, delivery of insights, and opportunities for improved operation 

  • Strategic Business Analysis Planning & Execution 

  • Lead the team through analysis of the requirements creating finite written details of business requirements and design to the point the development lead indicates the story is ready for development to begin 

  • Participate in product road mapping 

  • Provide strategic recommendations for current and upcoming product work 

  • Assist product owners and managers with backlog management 

  • Influence the prioritization of the product backlog according to business value 

  • Agile Business Analysis Planning & Execution 

  • Lead requirements elicitation sessions 

  • Document user stories and acceptance criteria 

  • Develop supporting documentation when applicable including state flow diagrams, data 
    mapping, etc. 

  • Work independently and with Product Designers to develop user interface design 

  • Participate in sprint planning processes and execute on the sprint plan presented by the development team 

  • Accepts/rejects (sign-off) on the software sprint reviews 

  • Plan, document, and execute user acceptance testing (UAT) scenarios against the system, functionality, and processes during product releases and patches 

  • Participate in go/no-go of the release plan 

  • Represent the voice of the customer, providing input on product recommendations on behalf of the business  

  • Work with technical and QA teams to size and validate user stories 

  • Center of Excellence Support & Process Improvement 

  • Ensure BA Center of Excellence Standards are being followed 

  • Promote agile adoption and understanding 

  • Offer team insights and process improvement ideas to center of excellence leaders 

  • Other Duties as Assigned 

  • Product Support: 

  • Execute and complete assigned project tasks to provide quality plans, reports, and other assigned deliverables in a timely way during active projects 

  • Provide quality assurance backup support 

  • Facilitate, develop, schedule, and assist with meetings, presentations, and other communications specific to the deliverable and audience 

  • Support issue resolution by evaluating impacts of defects on the business, working with IT to develop plans for resolution 

  • Provide process and product support individually and through collaboration with business and IT resources 

  • Suggest ways to track product use and impact on end users 

  • Contribute to the build and delivery of quality and efficiencies into processes and project deliverables 

  • Manages small projects or assigned project work streams in larger projects 

  • Support the development of training and process materials 

  • Collaborate with project team members to solve implementation issues and business problems 

  • Contribute to the build and delivery of change management plans 

 

 

Required Qualifications:

  • Bachelor’s degree in related field or equivalent experience 

  • Proficient in MS Office products such as Word, Excel, PowerPoint and Visio. 

  • Ability to analyze and document backend system information such as data mapping and 
    microservice components 

  • Knowledge of defect tracking processes and tools 

  • Ability to work in a highly collaborative environment and consult effectively with 
    employees at all levels 

  • Strong knowledge of basic and advanced business analysis techniques and strategies 

  • Strong knowledge of product design and user experience design concepts 

  • Strong knowledge of the Agile Framework with a focus in Scrum, Scaled Agile, and 
    Kanban methodologies 

  • Strong organizational and multi-tasking ability 

  • Good communication skills both written and spoken 

  • Ability to prioritize across many projects and deadlines 

  • Strong attention to detail, motivation, and initiative 

  • Minimum of 5 years of business analysis experience working in a development environment 

  • Knowledge of product management concepts and how enterprise software products are 
    positioned and developed 

  • Experience working with 3rd party and vendor relationships 

  • Experience with both structured and object-oriented analysis techniques 

  • Proven experience in operational business process improvement 

  • Knowledge of Six Sigma methodologies and other tools supporting fact-based decisions 

  • Experience leading a team of resources for the coordinated delivery of large or complex 
    projects.  

 

Preferred Qualifications:

  • Certified Business Analysis Professional (CBAP)  

  • Financial services or accounting industry experience. 


At RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.


We believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team priorities and client needs.


All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. 


Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].


RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.


RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.


At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.


Compensation Range: $88,400 - $150,700

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

Skills Required

  • Bachelor's degree in a related field or equivalent experience
  • Proficiency with Microsoft Word, Excel, PowerPoint, and Visio
  • Ability to analyze and document backend system information, including data mapping and microservice components
  • Knowledge of defect tracking processes and tools
  • Ability to work collaboratively and consult effectively with employees at all levels
  • Strong knowledge of basic and advanced business analysis techniques and strategies
  • Strong knowledge of product design and user experience design concepts
  • Strong knowledge of Agile, Scrum, Scaled Agile, and Kanban methodologies
  • Strong organizational and multitasking ability
  • Good written and verbal communication skills
  • Ability to prioritize across multiple projects and deadlines
  • Strong attention to detail, motivation, and initiative
  • At least 5 years of business analysis experience in a development environment
  • Knowledge of product management concepts and enterprise software product development and positioning
  • Experience working with third-party and vendor relationships
  • Experience with structured and object-oriented analysis techniques
  • Experience leading operational business process improvement
  • Knowledge of Six Sigma methodologies and fact-based decision-making tools
  • Experience leading teams for coordinated delivery of large or complex projects
  • Certified Business Analysis Professional (CBAP)
  • Financial services or accounting industry experience

RSM US LLP Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RSM US LLP and has not been reviewed or approved by RSM US LLP.

  • Parental & Family Support — Parental leave, caregiver leave, and family‑building assistance are standout strengths, including 12 weeks fully paid parental leave, six weeks paid family caregiver leave, up to $50,000 in fertility coverage, and up to $20,000 per child for adoption or surrogacy, plus backup care resources. These benefits create a family‑forward package that stands out within the firm’s total rewards.
  • Leave & Time Off Breadth — Time‑off options are broad, with self‑managed PTO for associates and above, at least 14 paid holidays, and firm‑wide wellbeing days alongside hybrid work flexibility. This breadth is consistently presented as a strong component of the overall offering.
  • Healthcare Strength — Medical coverage includes multiple plan designs (two HDHPs and a PPO), telehealth access, and a mental‑health platform offering up to eight free 1:1 sessions per year. Health benefits are characterized as solid to strong for the industry.

RSM US LLP Insights

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The Company
HQ: London
19,318 Employees
Year Founded: 1926

What We Do

RSM is the leading provider of audit, tax and consulting services to the middle market. With over 11,000 employees across the U.S. and Canada and a global presence in 120 countries, our purpose is to deliver the power of being understood to our clients, colleagues and communities. As first-choice advisors, we are focused on developing leading professionals and innovative services to meet our clients’ evolving needs in today’s ever-changing business environment. Through a supportive, caring culture, our people are empowered to be their authentic selves and share their unique perspectives. Our culture of diversity and inclusion enhances the insights we provide while transforming innovation, collaboration and business results through fostering an inclusive environment, working hard to engage a talented workforce and reflect our diverse community, and developing relationships that serve others in business and the broader community. Together, our people’s individual talents and diverse perspectives strengthen our teams and enhances the unique insights that we provide to our clients. Through a supportive, caring culture, our people are empowered to be their authentic selves and share their unique perspectives. Our culture of diversity and inclusion enhances the insights we provide while transforming innovation, collaboration and business results through fostering an inclusive environment, working hard to engage a talented workforce and reflect our diverse community, and developing relationships that serve others in business and the broader community. Together, our people’s individual talents and diverse perspectives strengthen our teams and enhances the unique insights that we provide to our clients. For more information, visit rsmus.com.

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