ICF is seeking a Business Systems Analyst / Scrum Master to support a large-scale modernization of a legacy enterprise application to a low-code platform environment. This role is critical to ensuring high-quality requirements, efficient delivery execution, and alignment between business needs and technical implementation within an AI-augmented, agile delivery model.
This position operates as part of an embedded delivery function, serving dual responsibility as both the Business Analyst and Scrum Master for the team. The role combines requirements ownership, backlog management, and full agile facilitation, ensuring both the clarity of work and the effectiveness of team execution.
The analyst will lead the development of user stories, acceptance criteria, and workflows, support functional validation, and drive agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives. This role is accountable for ensuring all work is clearly defined, prioritized, testable, and delivered efficiently.
The role serves as the primary bridge between business stakeholders and technical teams, while also acting as the servant leader responsible for maintaining team velocity, removing impediments, and ensuring adherence to agile practices.
This position is Hybrid, with a preference for working 2 days on-site in Washington, DC.
Responsibilities:
Requirements Engineering & Backlog Ownership
Lead end-to-end requirements development, including elicitation, analysis, decomposition, and documentation
Translate business needs into clear, actionable user stories, acceptance criteria, and functional specifications
Ensure all backlog items meet Definition of Ready (DoR) and are testable, complete, and aligned to business objectives
Maintain and prioritize the product backlog in collaboration with the Product Owner
Functional Analysis & Validation
Support and validate functional requirements across application features, workflows, and user scenarios
Develop and maintain testable requirements and acceptance criteria aligned to business needs
Participate in UAT coordination and validation, ensuring delivered functionality meets expectations
Identify gaps, inconsistencies, and risks in requirements and drive resolution prior to development
Workflow & Process Analysis
Analyze and design business processes, workflows, and system interactions
Develop process models, workflow diagrams, and functional designs to support application development
Ensure alignment between business requirements, platform capabilities, and automation opportunities
Support validation of workflows, integrations, and downstream processes
AI-Augmented Requirements & Analysis
Leverage AI-assisted tools to accelerate:
Requirements decomposition
User story generation
Acceptance criteria definition
Test scenario alignment
Validate all AI-assisted outputs through human-in-the-loop review to ensure accuracy and completeness
Continuously improve requirements quality and efficiency through structured, repeatable approaches
Agile Delivery & Scrum Facilitation
Serve as Scrum Master, facilitating:
Sprint planning
Daily stand-ups
Sprint reviews and retrospectives
Drive team execution by removing impediments and maintaining delivery momentum
Ensure adherence to agile best practices, sprint cadence, and delivery timelines
Stakeholder Engagement & Alignment
Collaborate closely with Product Owners, SMEs, developers, and architects to refine and validate requirements
Facilitate requirements workshops, backlog refinement sessions, and stakeholder reviews
Act as the primary liaison between business and technical teams, ensuring alignment and transparency
Quality, Traceability & Delivery Support
Ensure traceability between requirements, test cases, and delivered functionality
Support QA and development teams in clarifying requirements and resolving ambiguities
Identify risks, gaps, and dependencies early and drive proactive resolution
Contribute to delivery reporting, documentation, and governance artifacts
Required Qualifications:
5+ years of experience as a Business Analyst, Systems Analyst, or Product Analyst in application development environments
5+ years of experience working in Agile/Scrum environments, including facilitation of agile ceremonies
3+ years of experience writing high-quality user stories, acceptance criteria, and functional requirements
3+ years of experience with backlog management, prioritization, and requirements traceability
3+ years of experience translating business requirements into technical-ready specifications for development teams
Preferred Qualifications
Strongly preferred: Experience with Appian (BPM), including defining workflows, process models, and supporting requirements for Appian-based solutions
Ability to analyze and design end-to-end workflows and system interactions
Strong understanding of the Software Development Lifecycle (SDLC)
Excellent communication, stakeholder management, and facilitation skills
Ability to work across business and technical teams in a fast-paced delivery environment
Experience operating in a dual BA / Scrum Master role
Experience with low-code platforms or BPM tools
Experience in federal or regulated environments
Familiarity with AI-assisted requirements generation or analysis tools
Experience supporting test scenario development and QA alignment
Knowledge of data modeling, integrations, and API-driven systems
Experience with process modeling tools (e.g., Visio, BPMN tools)
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [email protected]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$81,499.00 - $138,549.00Nationwide Remote Office (US99)Skills Required
- 5+ years of experience as a Business Analyst, Systems Analyst, or Product Analyst
- 5+ years of experience working in Agile/Scrum environments
- 3+ years of experience writing user stories, acceptance criteria, and functional requirements
- 3+ years of experience with backlog management and prioritization
- 3+ years of experience translating business requirements into technical specifications
ICF Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICF and has not been reviewed or approved by ICF.
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Healthcare Strength — Healthcare coverage appears comprehensive, with multiple medical plan options plus dental and vision coverage. Mental-health support is also emphasized through an EAP offering therapy and coaching sessions alongside other wellbeing resources.
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Retirement Support — Retirement benefits include a 401(k) match with immediate vesting, which strengthens the long-term value of the package. An employee stock purchase plan is also described as available, adding another savings/ownership pathway.
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Parental & Family Support — Family-building benefits include fertility/surrogacy and adoption reimbursements and additional support services for parents. These programs broaden the total rewards proposition beyond base pay.
ICF Insights
What We Do
ICF is a leading global solutions and technology provider with approximately 9,000 employees in industries across the public and private sectors. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
Why Work With Us
At ICF, we’ve built a culture rooted in expertise, innovation, and purpose—enabling us to build a more prosperous and resilient world for all. When our employees grow, our solutions thrive—regardless of your role, team, or location, you’ll have opportunities to make connections, build community, and take action to develop your career.
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