ICF is seeking a Business Analyst/Scrum Master to support an AI-focused project as well as support to a Product Management Team within an existing customer engagement.
The ideal candidate will work with a team of AI Engineers, Governance and Security leaders to document and execute against a roadmap to scale an AI platform that will enable end users to build AI tooling, applications, and solutions within a governed and secure environment.
The candidate will translate requirements into documentation and conceptual design for a team of Data Scientists, developers and solution architects for a modernized application built on Azure with Databricks. You are responsible for bridging the gap between technical and non-technical project staff by eliciting, analyzing, documenting, and communicating concise requirements for implementation based on business needs. You will work with end users across a diverse set of stakeholders with a federal agency client to clarify scope, leverage your knowledge of business processes and AI technology to determine the necessary analytical approach, and identify overlapping functions and dependencies.
You are comfortable leading an Agile team employing Scrum development framework. You also have a concrete understanding of cloud-based and AI-based software development terminology, as well as familiarity with larger contextual guardrails as ATO process, security, and privacy. You are known for effective communication in person or via phone/conferencing and can represent the voice of the business.
What you’ll be doing:
Translate business needs into clear user stories and acceptance criteria.
Facilitate requirements elicitation sessions and provide clear follow up steps
Apply comprehensive analytical techniques to assess business processes, data flows, and system interactions, ensuring thorough and insightful analysis.
Negotiate and recommend business solutions that balance technical feasibility, delivery timelines, and business need
Develop documentation such as Decision Analysis and Resolutions (DAR) for customer review/approval
Develop an understanding of the operational processes and procedures and take initiative on process improvements
Work with Data Scientists to make AI recommendations towards process improvements
Support documentation edits, updates, and reporting for senior leadership meetings
What you must have:
Bachelor’s Degree in a relevant field OR equivalent years of work experience
2+ years of experience as a software business analyst, preferably working directly with AI tools and concepts
2+ years recent experience as a business analyst and cross-functional team member working in an agile development environment (i.e., scrum, kanban, etc.) to include:
Leading requirements management
Requirements elicitation and documentation
User story definition
Acceptant criteria determination
2+ years experience with Jira (or similar Agile project tracking software)
Comprehensive understanding of the full software development lifecycle (SDLC), Requirements Management, and Scope Management methodologies
Must possess excellent analytical, organizational and product management skills
Must be able to obtain and maintain Public Trust
What we'd like you to have:
· Working knowledge of AI technologies and implementations
· Documented experience in cloud modernization efforts on AWS or Azure
· Certified Scrum Master or Certified Scrum Product Owner
· Strong understanding of agile methodologies, including Scrum, Kanban, and/or Scale Agile Framework (SAFe)
· Documented experience in leading scrum teams and unblocking development teams
· Skilled in managing and aligning requirements across multiple teams and stakeholders
· Works with Product Owner to groom and prioritize a backlog
· Highly organized and appreciation for details
· Resourceful and self-motivated
· Superior verbal and written communication skills
Technologies you’ll use: Jira, Confluence, Mural, Microsoft Office, Microsoft Teams, various approved LLMs, Databricks
Bot and Third-Party Applications
Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact [email protected] for assistance.
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [email protected]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$67,355.00 - $114,503.00Nationwide Remote Office (US99)Skills Required
- Bachelor's degree in a relevant field or equivalent years of work experience
- 2+ years experience as a software business analyst
- Experience working directly with AI tools and concepts
- 2+ years recent experience as a business analyst on cross-functional agile teams (scrum/kanban)
- Leading requirements management, elicitation, user story definition, and acceptance criteria
- 2+ years experience with Jira (or similar Agile project tracking software)
- Comprehensive understanding of SDLC, Requirements Management, and Scope Management methodologies
- Concrete understanding of cloud-based and AI-based software development terminology and familiarity with ATO, security, and privacy guardrails
- Excellent analytical, organizational, and product management skills
- Ability to obtain and maintain Public Trust (background investigation)
ICF Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICF and has not been reviewed or approved by ICF.
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Healthcare Strength — Medical, dental, and vision coverage start on day one with multiple plan options, employer HSA/HRA funding, and company‑paid mental‑health care that includes 10 therapy and 10 coaching sessions annually. These features indicate comprehensive coverage with meaningful mental‑health depth.
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Parental & Family Support — Family‑building and caregiving support include 24/7 specialists and reimbursements ($10,000 lifetime for fertility/surrogacy and $5,000 for adoption), alongside inclusive paid parental leave. These resources broaden support for diverse family needs.
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Retirement Support — The 401(k) offers immediate vesting with a company match up to 4% when contributing 5%, and an ESPP provides an additional ownership avenue. This structure supports long‑term financial security.
ICF Insights
What We Do
ICF is a leading global solutions and technology provider with approximately 9,000 employees in industries across the public and private sectors. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
Why Work With Us
At ICF, we’ve built a culture rooted in expertise, innovation, and purpose—enabling us to build a more prosperous and resilient world for all. When our employees grow, our solutions thrive—regardless of your role, team, or location, you’ll have opportunities to make connections, build community, and take action to develop your career.
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