Business Analyst Revenue Operations

Wallapop is a Barcelona based scale-up driven by the purpose to empower people to embrace a more conscious and human way of consumption. We believe in a world where collaborative economy is mainstream. This is what drives us. 💫

Wallapop operates in Spain, Italy and Portugal, offering a catalogue of several hundreds of millions of products and services. Powered by technical innovation and continuous improvement, we bring together the scale & trust of classifieds with the marketplace’s convenience & reach. 🌱 Our mission is to enable a connected trade ecosystem, making 2nd-hand the norm through smart use of technology.

The Challenge 🧩

We are looking for a Mid level Business Analyst that supports Wallapop business units in achieving their goals by providing data-driven insights. Reporting to the Head of Revenue Operations and based in Barcelona, this role collaborates with Sales, Marketing, Data Analytics, Customer Service, and Finance to integrate data sources and deliver actionable recommendations that accelerate growth.

The role requires strong analytical and problem-solving skills, adaptability in navigating uncertainty, and a commitment to Wallapop’s purpose of fostering a more conscious and human way of consumption.

What You Will Do👇

• Conduct analysis to identify commercial pockets of opportunity and levers for driving subscriber and revenue acquisition.
• Develop a deep understanding of subscriber retention drivers to help the account management team to keep churn under control.
• Build your own dashboards and analytical solutions to enable recurrent business performance monitoring and insights sharing.
• Support budgeting and goal setting processes with analysis and reporting to incentivize the right behaviors.
• Partner with other data stakeholders to implement required data models and assure data availability & accuracy.

What We’re Looking For 🔎

• Solid experience as a Business Analyst with demonstrated problem-solving ability to provide practical business insights from large, complex data sets.
• Spreadsheet expert (Excel or Google Sheets) with ability to write SQL queries to extract data needed for analysis.
• Experience with at least one major business intelligence tool (e.g. Looker or Tableau).
• Highly organized, and with excellent attention to detail.
• Bachelor or Master's degree in a business or engineering related field.
• Fluent in both Spanish and English.

Do note that all our jobs are 📍 Barcelona based. We follow a hybrid model where flexibility rules. We commit to a minimum of 6 days per month in the office. Each team self-organizes to decide on cadence and in-person/remote rituals.

Wallapop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees as we want Wallapop to be a place for everyone.

Additionally to the opportunity to contribute to an agile product set up and work together towards achieving our meaningful mission, we offer the following 🍭 Perks & Benefits:

• Generous individual learning budget of 2k per year
• Free office meals, lunch selection from different providers
• Group and individual English, Catalan & Spanish lessons as part of our working day
• Private Health Insurance with Alan
• Flexible working hours + intensive Fridays
• Flexible remuneration to deduct from gross salary (kindergarten/food/transport check)
• Free lunch at the office from different providers 
• Gym & Wellness plan, including physiotherapist in the office
• Generous referral Program & Charity Donation
• Bonus for weddings & newborns
• Wallapop Renta (Tax income support)
• Monthly product advantages (Wallapop Club)
• Work anniversary Gifts and Birthday Surprises
• Contribution towards your WIFI in your monthly payroll
• One-off payment based on compensation package to go towards setting up your home office
• Relocation package (monetary support and legal advice) and visa sponsorship, if applicable
• 26 holidays per year
• TOP hardware of your choice (latest Apple or Windows)

What does the hiring process for this position look like? 👀**Please, note that all interviews take place remotely over hangouts.**

Intro Call - run by talent acquisition, focus on providing more information about the role and the company as well as going over your experience, motivation, and expectations. This usually takes 45-60 minutes.

Case Study Submission  - you will be assigned a task to submit within 4 up to 6 days where you will be able to showcase your expertise / technical skills required for the role.

Expertise Interview - run by the hiring team, focus on the required core skills and the ability to deliver in a given context. This usually takes 60-90 minutes.

Stakeholder Interview - run by relevant stakeholders reflecting the reality of the context of the role, focus on the ability to collaborate & deliver in a cross-functional set-up. This usually takes 60 minutes.

Culture Interview - run by culture interviewers, focus on adherence to Wallapop's purpose and business proposition. This usually takes 60 minutes. 

Offer - should you be the right candidate, your offer will be discussed over a call with talent acquisition and will then be confirmed in writing.