Business Analyst - Recurring Revenue O2Q (St. Louis)

QUALIFICATIONS:

• 2-5 years of experience in recurring revenue product operations and/or lead-to-order processes
  (XaaS, Consumption, Usage product offerings).
• Strong analytical, problem-solving, and communication skills, particularly in the context of lead-to-order and recurring revenue product operations.
• Experience with lead-to-order processes (opportunity management, CPQ, order booking) and
  awareness of downstream billing and revenue management for subscription or SaaS (Software
  as a Service) based lines of business.
• Experience conducting user research and associated tools, with a focus on lead-to-order and
  recurring revenue product operations.
• Working knowledge of business applications to support lead-to-order business processes
  (CRM/CPQ tools such as Salesforce CPQ, Oracle CPQ, Conga, Etc.), with awareness of
  downstream quote-to-invoice systems (Oracle NetSuite, RecVue, Salesforce Billing & Revenue
  Management, Coupa, Etc.)
• Project and priority management skills, with experience in lead-to-order and recurring revenue
  product operations projects.
• Ability to work independently and as part of a team, with a focus on lead-to-order and recurring
  revenue product operations.
• Adaptability to changing business needs and priorities, particularly in the context of lead-to-order
  and recurring revenue product operations

 PREFERRED SKILLS:

• Familiarity or working experience with AI, Salesforce CPQ, Quote-to-Order and Quote-to-Bill
  Systems, and Web UI
• Knowledge of SLDC frameworks including Agile and Scaled Agile

Location: St. Louis, MO

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $77,200 to $115,800 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
• Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
• Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US Benefits Website 

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process. 

If you have any questions or concerns about this posting, please email [email protected].

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PLEASE NOTE:  This position requires permanent U.S. work authorization. Candidates requiring current or future visa sponsorship, including those on OPT, CPT or H1/H4, are not eligible for this role.  This role is not open for staffing partners or corp‑to‑corp candidates.

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe. 

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities. 

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada. 

Want to work with highly motivated individuals on high-performance teams? Join WWT today! 

What will you be doing?

A business analyst focuses on the functioning of the business with empathy toward the end user. They
use their analysis skills and expertise to help our business grow and succeed by examining different
aspects of their operations to identify improvement areas. They perform feasibility analyses, risk
management reviews, design processes, and create technology requirements to maximize business
operations. They do all of this with the end-user experience in mind.

RESPONSIBILITIES:

• Clearly understands the needs related to the recurring revenue product operations portfolio and
  lead-to-order motion by working closely with the Product Management, Product Owner, SMEs,
  and other business partners to communicate the product vision and client's needs to the team.
• Conducts the necessary research and analysis to ensure the appropriate information and context
  are available for the team to conduct productive story-writing sessions, with a focus on lead-to-
  order processes within the recurring revenue product portfolio.
• Translates business operational needs into data, process, and solution requirements with
  empathy for the end user; guides future uses of process, data, and technology, particularly in the
  context of lead-to-order workflows (e.g., quoting, configuration, pricing, and order booking) across
  recurring revenue offerings.
• Reviews or creates process and flow maps to document the business domain, with an emphasis
  on lead-to-order and recurring revenue processes.
• Documents any business rules and logic needed to incorporate a business process into the
  system, specifically for lead-to-order and recurring revenue models.
• Documents and identifies story dependencies to help facilitate backlog refinement and
  prioritization, with a focus on lead-to-order and recurring revenue.
• Assists the Product Owner with managing features and story maps to help them facilitate product
  strategy decisions, release planning, and prioritization of work, particularly in the context of lead-
  to-order and recurring revenue product operations.
• Assists the Product Owner with defining what business value means to the client and how to
  assess each feature/story based on that business value to help maximize the value the team
  delivers, with a focus on the recurring revenue product operations portfolio