THE·TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit THE.TEAM.
We have an exciting opportunity for a Business Analyst – Custom Applications & Workflow to join our growing Technology team as we invest in AI to support how our teams work across sports, entertainment, and culture.
In this role, you will focus on custom-built internal applications and workflow solutions, partnering closely with business stakeholders and engineering teams to translate ideas into clear, build-ready requirements. You will also support enterprise workflow platforms such as Asana or Monday, helping teams onboard, structure intake, and gain visibility into work in progress. This role is ideal for someone who enjoys working in build-oriented environments, is comfortable operating across business and technical teams, and brings a practical, hands-on approach to problem-solving.
About you – You’re a curious, collaborative problem-solver who enjoys rolling up your sleeves and working closely with teams to bring ideas to life through practical, build-oriented solutions. You enjoy partnering with both business and technical stakeholders to translate needs into clear requirements and you bring thoughtful judgment and a can-do mindset when navigating evolving tools, platforms, and ways of working. If you enjoy helping teams move from concept to delivery and seeing solutions adopted in the real world, we’d love to hear from you!
WHAT YOU WILL BE DOING
Custom Applications & AI-Adjacent Analysis
Gather and document business and functional requirements for custom applications, internal tools, and/or AI solutions.
Partner closely with engineers and integration teams to translate requirements into build-ready specifications
Help define workflows, user journeys, edge cases, and exception handling for new solutions
Support initiatives that involve automation or AI-adjacent capabilities, focusing on usability, adoption, and operational fit
Participate in delivery activities including backlog refinement, testing, UAT, and rollout support
Asana / Monday – Workflow Enablement
Support enterprise use of project management tools (i.e. Asana/Monday) for intake, coordination, and workflow visibility
Help configure and maintain:
Intake forms
Templates
Standard workflows
Reporting views
Partner with teams to onboard new users and use cases, ensuring consistency and clarity
Help ensure workflow tools support coordination and tracking rather than acting as systems of record
Collaboration & Delivery
Work closely with product, program, and delivery leads to clarify scope and priorities
Collaborate with global stakeholders across time zones, particularly EMEA-based teams
Ensure requirements and documentation are clear, structured, and easy for teams to work from
Contribute to continuous improvement of how custom solutions and workflows are delivered
Partner with business and technical teams to review existing tools and processes for newly acquired companies or onboarded teams, document gaps, and support the transition to shared platforms and workflows
THE SKILLS AND EXPERIENCE YOU NEED
4+ years of experience as a Business Analyst, Systems Analyst, or similar role
Strong experience supporting custom applications, internal tools, or platform-based solutions
Experience working closely with development or integration teams in build-oriented environments
Hands-on experience configuring or supporting Asana, Monday, or similar project management or workflow platforms
Ability to understand system interactions and data flows at a conceptual level
Strong communication, organization, and stakeholder management skills
THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Skills Required
- 4+ years of experience as a Business Analyst, Systems Analyst, or similar role
- Strong experience supporting custom applications, internal tools, or platform-based solutions
- Experience working closely with development or integration teams in build-oriented environments
- Hands-on experience configuring or supporting Asana, Monday, or similar project management or workflow platforms
- Ability to understand system interactions and data flows at a conceptual level
- Strong communication, organization, and stakeholder management skills
What We Do
THE·TEAM is a leading global sports, music, and entertainment company that provides representation and marketing services to talent, brands, and properties.
