Business Analyst (Platform & Orchestration)

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. 
Miratech has coverage across  5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. 

We are looking for a Business Analyst to support platform and orchestration capabilities within a telecom environment. This role focuses on low-code platforms, workflow orchestration, policy management, and access control, ensuring scalable and compliant platform operations.

Responsibilities:

• Work with stakeholders to gather and document business and platform requirements, translating them into functional specifications
• Analyze and support platform components, including orchestration flows, policies, and catalog management
• Act as a bridge between business, product, and engineering teams, ensuring alignment and clear communication
• Support workflow orchestration and low-code platform configurations
• Assist in defining and maintaining RBAC (role-based access control) models and policies
• Contribute to policy definition and decision layer logic
• Ensure solutions comply with regional and regulatory requirements
• Evaluate and improve platform usability and UX patterns
• Participate in project planning, tracking, and delivery support
• Develop test plans, coordinate UAT, and validate platform functionality
• Prepare and maintain documentation (requirements, workflows, policies, reports, post-implementation reviews)

• 3+ years of experience in Business Analysis,
• Hands-on or conceptual experience with low-code / no-code platforms and workflow configuration
• Understanding of policy engines and decision-making frameworks
• Basic knowledge of RBAC design and access management models
• Experience or familiarity with workflow orchestration concepts and tools
• Understanding of compliance frameworks and regulatory requirements (regional/global)
• Awareness of UX patterns and user-centric design principles
• Strong analytical and problem-solving skills
• Ability to translate business needs into functional specifications
• Excellent communication skills and ability to work with cross-functional stakeholders
• Experience working in Agile or Waterfall environments

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. 
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.