Business Analyst - Platform (M/F/X)

For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities.

Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management division.

Together we can make a great impact for our clients home and abroad, securing their lasting success and financial security.  

You will be part of Avaloq Europe Platform Services team as part of the Private Bank Chief Operating Office (COO) and will regularly work with various stakeholders in the elaboration of requirements and development teams for their implementation.

As Business Analyst you are responsible for maintaining and enhancing business applications which are hosted and operated by a third-party vendor.  You will focus on understanding and defining business needs, analysing data and processes, and translating requirements into functional specifications.

In addition, you will support the analysis and design of functional and technological solutions based on business, regulatory and technical requirements and processes, as well as on knowledge of existing and future platforms. You have an in-depth knowledge of Avaloq core banking system (ideally also the respective Deutsche Bank customization and connected interfaces) and you can transform this knowledge into functional and technical solutions that create value for our business.

Responsibilities

• Support the management of Avaloq Book of Work for PB Europe International, develop project plans for change requests assigned to you, define objectives, create timelines, and assign tasks.

• Gather, analyze, document business and IT requirements for platform related change requests and work with Avaloq on implementation and testing

• Support Avaloq One-Code initiative together with Emerging Markets

• Provide support for functional issues or questions & incidents raised by end-users

• Reviewing functional and technical solution proposals and specifications from Avaloq as a vendor and for other applications

• Hands-on test execution and test support for expert users

• Leading the resolution of client inquiries in a timely and professional manner through effective interaction with relevant internal stakeholders

• Upholding the highest conduct, control and regulatory standards to ensure all regulatory and compliance policies and procedures are met to mitigate risks and ensure that the Bank is fully protected

Skills

• Degree in Engineering, Computing or Finance. Master recommended.

• Strongly familiar with Avaloq Core Platform; Avaloq certification is a plus.

• Knowledge of banking business and products

• Experience in project management and knowledge about the entire application development life cycle (Agile and Waterfall methodologies) and incident management

• Strong communication skills, strong client service skills and client-oriented mind

• Ability to identify risks, resolve conflicts and plan tasks

• Self-motivated and flexibility to work autonomously coupled with ability to work in virtual teams and matrix/global organizations including appreciation of different cultures during collaborating and sharing.

• Experience in JIRA, Confluence and HP ALM will be a plus

• English proficiency required

5. Well-being & Benefits

• Emotionally and mentally balanced
  We support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health.

• Physically thriving
  We support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive.

• Socially connected
  We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self confidence and well being.

• Financially secure
  We support you to meet personal financial goals during your active career and for the future

Our cultural aspiration is to be ‘empowered to excel together every day’. This means we strive for the highest standards of integrity, are accountable while learning from mistakes, promote speaking up and constructively challenge each other to further innovation. Seeking out conversations, proactively embracing change, new facts and different perspectives helps our talented and diverse teams to work in partnership across the globe and drive business results.

We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, be liefs and generations and are committed to providing a positive and fair working environment free from harassment, discrimination and retaliation.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.