Business Analyst - Payments BMG

BMG is a niche bank for liquidity and information management services, providing customized global liquidity management solutions for multinational corporate companies around the globe. BMG serves its multinational client base with an integrated range of liquidity and information management services supported by a high level of professionalism and personal service. BMG is a full subsidiary of ING and is part of ING Wholesale Banking.

Organization

Bank Mendes Gans (BMG) is known world-wide as a niche bank for global liquidity and information management services, providing integrated customized solutions for large multinational corporates  around the globe. BMG has developed and perfected a full and integrated range of liquidity and information management services required by its corporate clients whom it serves with a high level of professionalism and personal service.  BMG is part of the ING Wholesale Banking Transaction Services.

Company culture

•            A customer centric and result driven mentality with professional, high quality standards.

•            An organization that values initiative and entrepreneurship.

•            A true hands-on mentality.

•            An informal working environment

Your work

As a business analyst in Payments product area you work on realizing our Payments Vision. You will be part of the Payments team and makemaking sure that BMG complies to the latest payments standards, centralizing the payments logic, and making payments initiation at BMG more attractive for our clients. You will be involved in extending our payment services with new payment types and making sure these payments are processed, settled and reported correctly. The Product Owner, together with the Customer Journey Experts and Business analystThe Product Owner, together with the Customer Journey Expert, leads and manages the end-to-end customer journey design, development and implementations in this field. As a business analyst, you are the person who processes, interprets and documents business processes, products, services and software through analysis of data. The role of a business analyst is to ensure our business efficiency increases through their knowledge of both IT and business function.

You will work on continuous improving our services in close alignment with our stakeholders including ING. You initiate and implement payments improvements in the the customer journeysend-to-end payments chain customer journeys and customer experience.  

In addition, you have tangible experience with process improvement and you are able to stand for the quality and development of your product on the basis of a clear vision.

What are you going to do

In daily close collaboration with your squad and business representatives you are continuously working on designing, developing and implementing improvements based on fact-based (customer) insights. Including that successful propositions and improvements are implemented and secured in our processes. You will collaborate with other Business analysts sharing techniques and experiences, together improving the way we work.The technique to organize the customer journey and is in full development. You will ensure that this technique is continuously improved so that the BMG employees can immediately facilitate customer requests.

Who are you?

An enthusiastic professional who gets energy from working on concrete and tangible results. You like doing that with multidisciplinary team(s) and jointly taking responsibility for realizing the purpose of your squad. At the same time, you find it important that everyone has their own responsibility and that you can apply your own expertise for the end result. Customer perspective is your primary driver.

• You think and work at a Master’s level.

• You are analytically strong and can structure complex problems. Furthermore, your analysis gives a clear view on potential for improvement and out-of-the-box thinking comes natural to you.

• You have a “T” shaped profile, meaning you can keep the overall overview while diving deeply into certain aspects.

• You have payments knowledge of the wholesale banking industry

• You have experience with payments topics, such as SWIFT, ISO Migration (MTMX), SEPA and Instant Payments

• You have experience in technical modelling, writing and using models to communicate about complex challenges.

• You have a track record of timely and correct execution of multidisciplinary complex deliveries

• You have affinity with IT

• You strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment.

• You are a naturally collaborative person who listens and invests in others to achieve common goals.

• Hands-on experience in agile delivery methodology

• You translate qualitative insights into relevant and impactful propositions and improvements; This enables you to connect different disciplines within BMG

• Fluent in written and spoken Dutch and English

• Knowledge of BMG's products and processes is a preference

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we back you to develop into an even more awesome version of yourself.

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://careers.ing.com/en/benefits-NL

The benefits of working with us at ING include:

• A salary tailored to your qualities and experience

• A salary indication 5,212 EUR – 8,387 EUR based on 36 hours per week

• 24-27 vacation days depending on contract

• Pension scheme

• 13th month salary

• Individual Savings Contribution (BIS), 3.5% of your gross annual salary

• 8% Holiday payment

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

• Work Agile, so new ideas come to life faster

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

Questions?

Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button. Please note, multiple interview steps involving various business stakeholders will be part of the selection process.