Business Analyst, Oracle ERP

Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations.

The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency.

Let’s talk about the team

ResMed is a leading innovator in digital health technologies, dedicated to leveraging cutting-edge technology to enable sleep. We are committed to excellence and continuously strive to improve our systems, processes, and customer satisfaction. Our Oracle Centre of Excellence is at the forefront of our efforts to maximize the value of our Oracle investments. It functions as a centralized hub of expertise to empower all the teams worldwide at ResMed in leveraging the full potential of Oracle solutions. This dedicated team ensures everyone gets the most out of their Oracle investment. These teams establish best practices, promote standardization, drive user adoption, help with training, development, and knowledge sharing throughout the organization.

Let’s talk about the role

• Diagnose and resolve issues within Oracle EBS modules such as Manufacturing, Supply Chain, Financials, CRM and others
• Provide support for both technical and functional issues with ancillary systems around Oracle EBS environment.
• Conduct thorough root cause analysis of issues and provide strategic recommendations for solutions.
• Builds and produces reports using query and flexible reporting tools to meet the requirements of business management and staff.
• Occasionally leads the work of project teams and might formally train junior staff.
• Provide support to end-users by answering questions, assisting with navigation, and troubleshooting issues.

Let’s talk about you

• Bachelor’s degree or higher in computer science, computer engineering, information technology or any related
• Strong understanding of Oracle EBS architecture, SQL, PL/SQL, and database management.
• Minimum 5+ years’ experience in supporting Oracle EBS 12.1.3
• Proven track record of successful project management and delivery in complex environments.
• Proven track record of successful Incident / Service Management
• Strong understanding of IT governance, security, and compliance.
• Must have worked or supported manufacturing or distribution environments

Preferred

• Oracle certifications related to EBS modules

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package:  comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue three weeks Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.
 

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. 

Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.

At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  A reasonable estimate of the current base range for this position is:

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.