As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
About the Role
We are looking for a Business Analyst to play a vital role in our digital transformation efforts. As a key member of the team, you will analyse current business processes, identify opportunities for digital transformation, and collaborate closely with stakeholders to implement solutions that improve operational efficiency and enhance customer experience.
Key Responsibilities
- Requirements Gathering: Work closely with stakeholders to gather and document detailed business requirements for digital transformation initiatives
- Process Analysis: Analyse existing operational workflows to identify inefficiencies, bottlenecks, and areas where digital solutions can drive improvement.
- Solution Design and Implementation: Work alongside stakeholders to develop and deploy digital solutions that meet business and operational needs, utilizing technologies such as automation, AI, and data analytics
- Testing and Validation: Lead and participate in user acceptance testing (UAT) to confirm that digital solutions meet business requirements and are ready for rollout
- Change Management: Support the adoption of new digital tools and processes by producing timely documentation of use cases
- Continuous Improvement: Track the performance of implemented digital solutions and recommend enhancements to sustain and increase operational effectiveness
- Bachelor’s degree in a quantitative discipline such as mathematics, statistics, or computer science
- Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, Power Query, Power Pivot, and Power BI
- Experience with programming languages such as VBA, SQL, or Python is a plus
- Skilled at converting business requirements into effective, actionable solutions such as reports, dashboards, and streamlined processes
- Experience with digital transformation projects, involving data analytics, automation, or AI-related initiatives, is desirable
- Excellent collaboration and communication skills, capable of working effectively with a diverse range of stakeholders
- Self-motivated with strong interpersonal skills and the ability to foster teamwork across internal and external groups
- Open to cross-functional roles and job rotation opportunities
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
Skills Required
- Bachelor's degree in a quantitative discipline
- Proficiency in Microsoft Office applications
- Experience with programming languages such as VBA, SQL, or Python
- Experience with digital transformation projects
- Excellent collaboration and communication skills
What We Do
OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker. OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services. OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang. OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.
