Job Description:
Job Title: Business analyst – KYC & Onboarding experience, AVP
Location: Bangalore, India
Role Description
- You will be part of the KYC and onboarding experience team in the Corporate Bank (CB) and Investment Bank (IB) Know Your Customer (KYC) Operations function to support improvement of experience that clients, businesses and employee receive during KYC and onboarding, working in partnership with business, technology, and other teams.
- You will support a highly dynamic team in analyzing, designing and tracking the outcomes that deliver the improved experience.
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy,
- Best in class leave policy.
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
Your key responsibilities
- Support the KYC and onboarding experience team in driving experience improvement in KYC and onboarding
- Perform various analysis on internal and external data to unearth insights related issues faced by clients, businesses or employees during KYC and onboarding
- Support preparation for client meetings to discuss experience and actions DB could take to improve it
- Support creation of operational KPIs to track progress and outcomes related to experience
- Support preparation of materials for regular and ad-hoc senior executive communications
- Actively manage stakeholders and ensure close collaboration across business, infrastructure functions and technology as well as with other related investment
Your skills and experience
- Work experience in the financial services industry and understanding of KYC and onboarding processes and platforms
- High proficiency in data analysis tools (Excel) and ability to perform complex analysis, develop the summary and identify actions
- Advanced skills in effective stakeholder management along with advanced problem-solving skills and the ability to discuss and face different points of view or disagreements in a constructive manner.
- Ability to run a project independently; Project management office (PMO) toolkit would be a plus
- Excellent verbal and written communication skills in English across all levels along with the ability to quickly adapt communication styles to different audiences.
- Bachelor’s degree or above, preferably with a focus on economics, business administration, mathematics, (business) informatics (or equivalent).
How we’ll support you
- Training and development to help you excel in your career.
- Coaching and support from experts in your team.
- A culture of continuous learning to aid progression.
- A range of flexible benefits that you can tailor to suit your needs.
About us and our teams
Please visit our company website for further information:
https://www.db.com/company/company.htm
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
Deutsche Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Deutsche Bank and has not been reviewed or approved by Deutsche Bank.
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Healthcare Strength — Health coverage is positioned as comprehensive, spanning multiple medical plan options along with dental, vision, prescription coverage, life insurance, and disability protection.
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Leave & Time Off Breadth — Time away is described as generous, including annual leave, sick leave, public holidays, wellbeing leave, volunteering leave in some regions, and expanded bereavement leave in certain locations.
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Retirement Support — Retirement support is presented as a matched savings plan (401(k)), reinforcing longer-term financial security as part of the rewards package.
Deutsche Bank Insights
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At Deutsche Bank, we give original thinkers the space and support they need to shine. Merging local knowledge with global vision, in-depth insight with industry-leading digital expertise, if you’re an innovator by nature, we can help you to unleash your potential. We see things differently at Deutsche Bank – and we’re proud of our fresh perspective. Today, we’re driving growth through our strong client franchise, investing heavily in digital technologies, prioritising long-term success over short term gains, and serving society with ambition and integrity. Wherever your interests lie – in investment banking, trading, private wealth, asset management, retail banking - or many of the infrastructure functions that support them – you’ll discover resources, training and opportunities designed to keep you ahead of the curve. Intelligence has no boundaries: we welcome high-achieving, talented individuals from any background. If you’re full of imagination, enjoy solving problems and respond positively to complex challenges, discover a career to look forward to and join us!
