Business Analyst Intern

About the Position:

• As a Business Analyst Intern, you will not just be an observer; you will be an integral part of the product and business teams. You will bridge the gap between business needs and technical solutions, helping us optimize processes, launch new features for Amar Bank Business, and make data-driven decisions that impact millions of users. This is a fast-track learning opportunity for those looking to build a career in Banking, Product Management, or Strategy. 

Responsibilities:

• Requirement Gathering: Assist senior BAs in gathering and documenting business requirements (BRD) from stakeholders to ensure clear communication with the engineering team.
• Data Analysis & Insights: Perform deep-dive analysis on product performance, user behavior, and operational metrics using Excel/Google Sheets (and potentially SQL).
• Market Research: Conduct competitor benchmarking and industry research to identify trends and opportunities for product improvement.
• Testing & Quality Assurance: Participate in User Acceptance Testing (UAT) to ensure delivered features meet business requirements and quality standards before launch.
• Process Improvement: Map out current business processes to identify bottlenecks and areas for automation and efficiency improvement. 

Requirements:

• Major: Preferred backgrounds in Information Systems, Computer Science, Industrial Engineering, Business Management, or Economics.
• Analytical Skills: Strong ability to process complex data and translate it into actionable insights. Proficiency in Microsoft Excel / Google Sheets is a must.
• Communication: Excellent verbal and written communication skills in both English and Indonesian. You must be able to articulate ideas clearly to both technical and non-technical stakeholders.
• Mindset: A self-starter with a "can-do" attitude who thrives in a fast-paced, agile environment.

• You have prior internship experience in a Startup, Fintech, or Banking industry.
• You understand Performance Marketing: You are familiar with marketing funnels and key metrics (e.g., CAC, CPL, Conversion Rates) and how they impact business profitability.
• You have experience in leadership roles within student organizations.