Company Description
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 18,000 trained professionals
- 350+ locations worldwide across 60+ countries
- Fortune 500
- Globally unified systems
Job Description
Our software business systems are built to provide efficiency and functionality to our branch offices and warehouses, allowing Expeditors to provide outstanding customer service and competitive rates. Our internal and external systems are an integrated suite of collaborative supply chain software applications that are designed to assist our operations teams and customers in managing international and domestic shipping challenges.
The document management team focuses on building and sustaining the digital creation, storage, and movement of documents related to shipments, supply chain, customs, and accounting.
Job Description
You will be part of an Agile Team that strives to ensure our systems support our users, and ultimately shareholders, by providing the value they need most. You will have a direct role in driving a shared understanding of business goals and objectives between Business and IS, to deliver quality systems that meet business needs. By employing a variety of business, process, data, and system analysis techniques, the Business Analyst aligns stakeholders, reduces ambiguity and risk, and defines solutions that meet defined goals and objectives. The successful Business Analyst on the Document Management team is passionate about making sure the team is adding the most value possible for its stakeholders.
Responsibilities:
- Collaborate with Product Manager, architects and program stakeholders in building and prioritizing team backlog.
- Elicit and analyze functional and non-functional requirements. Craft meaningful requirements and specifications that align stakeholder needs to system capabilities.
- Create clearly defined user stories.
- Lead requirements discussions, specification reviews, and backlog grooming sessions to achieve shared understanding.
- Collaborate to design high-value and sensible IS solutions, making sure both functional and non-functional requirements are addressed in the design and the test plans.
- Help the team meet its objectives by assisting with other aspects of the development process where possible.
- Proactively and continuously improve business and system knowledge and improve processes.
This position is on-site and will reside in the greater Seattle, WA. area at one of the following locations depending on availability. Candidates must be local or willing to relocate. Relocation assistance is not offered for this position.
- Downtown Seattle
- Federal Way
- Lynnwood
- Bellevue (Factoria)
Qualifications
MINIMUM QUALIFICATIONS
- Bachelor's degree, or equivalent, in Computer Science or a closely related field of study (such as Management Information Systems).
- 5+ years of business, process, data, and/or systems analysis experience in software development.
- Aptitude for business analysis demonstrated through applied skills and knowledge.
- Proficiency with the system development lifecycle, including agile techniques.
- Effective at navigating ambiguity and driving diverse teams towards clarity and consensus.
- Effective at eliciting, analyzing, and crafting meaningful stakeholder requirements and specifications.
- Effective at researching and resolving issues.
- Ability to simplify complex business and technical needs.
- Ability to clearly communicate details and concepts to a broad range of audiences.
- Ability to compose concepts, ideas, and designs into actionable, measurable deliverables.
- Outstanding interpersonal skills, as well as verbal and written communication skills.
DESIRED QUALIFICATIONS
- Broad knowledge of database structures, data relationships, and data modeling.
- Working knowledge of the Unified Modeling Language (UML) with the ability to effectively communicate business requirements through Business Object Models, State Diagrams, and other UML diagrams.
- Demonstrated leadership.
- SAFe familiarity and/or certification.
- Experience working in a logistics business domain.
Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not transfer or sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity.
Additional Information
Expected base salary: $100,000 to 145,000
Expeditors offers competitive benefits to all full-time employees including:
- Paid vacation
- Holidays (10)
- Flexible Days (2)
- Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
- 401(k) Retirement Savings Plan with employer match
- Employee Stock Purchase Plan (ESPP)
- Medical, Prescription Drug, Dental & Vision Coverage
- Health Savings Account (HSA)
- Life and Disability Insurance
- Paid Parental Leave (additional eligibility criteria)
- Dependent Care Flexible Spending Account (DC FSA)
- Commuter Benefit
- Employee Assistance Program (EAP)
- Training and Personnel Development Program
- Educational Assistance and Reimbursement
- Position is full time (40 hours per week) Monday through Friday
All your information will be kept confidential according to EEO guidelines.
Expeditors Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Expeditors and has not been reviewed or approved by Expeditors.
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Equity Value & Accessibility — Equity participation is supported through an Employee Stock Purchase Plan that is positioned as a standout perk, including references to a purchase discount and contribution limits. Stock-plan availability is treated as a meaningful wealth-building component of the overall rewards mix.
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Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, vision, and prescription benefits, with additional protections like life and disability insurance. Benefit materials also point to common add-ons such as HSA options, EAP support, and broad baseline coverage in job postings.
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Retirement Support — Retirement benefits include a 401(k) plan with employer matching that is repeatedly cited as a defined component of the package. Auto-enrollment/auto-increase features are also referenced as mechanisms that support participation and savings behavior.
Expeditors Insights
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What We Do
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services. We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility. To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore. At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."
