At AbsenceSoft, we’re transforming the employee experience. Our secure, intuitive technology helps employers bring humanity, certainty, and efficiency to some of the most complex moments in the workplace. Built by HR professionals for HR professionals, we’re proud of where we’ve been and even more excited about where we’re going.
We’re seeking a Business Analyst II who thrives at the intersection of customer partnership and technical execution. This role is instrumental in delivering successful implementations of our SaaS platform by gathering requirements, configuring systems, managing data migrations, and promoting best practices. As a trusted advisor, the BA II builds strong relationships with customers while actively contributing to internal knowledge sharing and continuous process improvement.
What you'll do
- Lead requirements-gathering sessions with customers to understand business processes and needs.
- Configure the AbsenceSoft platform to align with customer requirements.
- Oversee data extraction, transformation, loading (ETL), and validation activities.
- Provide training and support to customers during onboarding.
- Partner with Project Managers to ensure milestones and deliverables are achieved.
- Identify risks, issues, or gaps in customer readiness and escalate as appropriate.
- Contribute to knowledge base documentation and process improvement initiatives.
- Serve as a subject matter expert for specific product modules or features.
- Maintain company controls, security, and compliance responsibilities within your role.
What you'll bring
- Bachelor’s degree in Business, Information Systems, HR, or a related field—or equivalent experience.
- 2–4 years of experience in business analysis, SaaS implementation, or HR technology consulting.
- Strong requirements-gathering, documentation, and customer engagement skills.
- Demonstrated experience with data migration, validation, and reporting.
- Excellent problem-solving and communication skills.
- Ability to manage multiple projects simultaneously.
- Experience implementing HRIS, benefits, or leave management systems is a plus.
- Familiarity with compliance-focused or highly configurable SaaS platforms.
- Exposure to project management or Agile methodologies.
- Analytical thinker who can translate business needs into technical solutions.
- Highly organized, detail-oriented, and adaptable in a fast-paced environment.
- Collaborative team player who can also work independently.
Why join us
At AbsenceSoft, we LEAD with our values:
Lead with Innovation - We create meaningful change through intelligence, focus and passion. We embrace curiosity, data, and insight to shape the future of our industry. Always innovating, learning and evolving.
Elevate Every Voice - Every perspective matters. We listen, learn, and build a culture where diversity of thought and experience drives better solutions and smarter decisions.
Achieve Together - The customer fuels everything we do. We share knowledge, collaborate, celebrate wins, and face challenges as one team because success is always a collective achievement.
Drive Outcome - Every action we take delivers measurable value to our teams, our customers, and the employees they support. Accountability is non-negotiable. We honor our commitments, take responsibility for results, and see every success and setback as a chance to grow stronger.
We offer:
- Impact that matters. You’ll do work that shapes the future of the modern workplace
- Flexibility and trust. We’re remote-first and results driven. You’ll have the freedom and flexibility to do your best work, wherever you do it best.
- Growth and development. We believe the best work happens when people are growing. You’ll have access to learning resources, leadership programs, and real opportunities to take on new challenges and expand your impact.
- Competitive rewards. We offer comprehensive benefits, a performance-based bonus program, and equity opportunities – because when we grow, you should too.
- Time for life. Recharge and reconnect with flexible time off, paid holidays, and flexible leave programs designed to support every season of life.
- Belonging and balance. We’re building an inclusive culture where every voice is valued, collaboration is celebrated, and success is shared.
- Compensation Transparency. Compensation range for this position is $72k - $90k annually, depending on experience and location.
We’re committed to building a team as diverse as the customers we serve. If your experience doesn’t align perfectly with every qualification, we still encourage you to apply you might be exactly what we’re looking for. If this sounds like a fit, apply today, we’d love to meet you!
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What We Do
AbsenceSoft, an absence management SaaS solutions provider, delivers modern, scalable, easy-to-use and flexible software to manage FMLA, ADA, disability, and other forms of leave easily, efficiently and cost-effectively. With AbsenceSoft, companies can process leaves 10 times faster than traditional methods, while ensuring compliance with the myriad of federal and state regulations. By streamlining the absenteeism management process, HR can improve the employee experience during an often stressful time. This results in increased employee satisfaction, higher productivity and reduced turnover. Founded in 2013 and based in Golden, Colo., and backed by Norwest, AbsenceSoft is trusted by companies of all sizes and in every industry to care for employees, save time and stay compliant.
Why Work With Us
At AbsenceSoft, we play for each other. We promote from within, but we also put you on track to hit your career goals. We are a remote-first company with the ability to work in the office if you want!. But we believe culture starts with the employee. So ask us the tough questions. We pride ourselves on a transparent open-door policy.
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