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Job DescriptionThe Future Begins Here
At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the needs of patients, our people, and the planet.
Mexico City has been selected to be home to Takeda’s recently launched Innovation Capability Center thanks to its international recognition in qualified and experienced talent in the data, digital and technology fields. We invite you to join our digital transformation journey.
In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.
At Takeda’s ICC we Unite in Diversity
Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.
THE OPPORTUNITY
We are seeking skilled and motivated Business Analyst to join our Digital Campaigns Team. As a core member of this team, you will play a key role in shaping our patient engagement solutions. You will also collaborate with cross-functional teams to understand their needs and enhance productivity and efficiency.
Senior Business Analyst works independently on tasks with up to high complexity. Inputs for work are given mainly directly by other stakeholders. This role works independently on assigned tasks and may help more junior members of chapter when necessary.
RESPONSIBILITIES
- Act as a liaison between business stakeholders and technical teams, ensuring clear communication and understanding of requirements.
- Facilitate meetings and discussions with stakeholders to gather insights.
- Create Jira user stories for digital campaigns.
- Understand and document business requirements related to Digital Marketing campaigns.
- It is expected that the output will be on a desired level according to company standards.
- Collaborate with stakeholders, including marketing teams, to identify their needs and expectations.
- Collect feedback on email testing from agencies and businesses and possess the ability to articulate it effectively before conveying it to the developers.
- Analyze current digital campaigns processes and identify areas for improvement.
- Propose and document changes to streamline workflows and enhance efficiency.
- Analyze data requirements for effective segmentation, personalization, and targeting in digital marketing campaigns.
- Ensure data integrity and consistency within Salesforce Marketing Cloud/Data Cloud.
- Understand and define reporting requirements for campaign performance metrics and analytics.
- Create detailed documentation such as functional specifications, use cases, and user stories and other outcomes.
- Clearly articulate requirements and specifications for development and implementation teams.
- Work closely with the Salesforce Marketing Cloud/Data Cloud admin or development team to configure segments and email journeys according to campaign requirements.
- Collaborate on any necessary customizations or integrations with other systems.
- Close cooperation with Development, Product/Platform Owners, QA and others is expected on daily basis.
- Develop and execute test plans to validate that the configured Salesforce Marketing Cloud solution meets the defined business requirements.
- Provides continuous updates to stakeholders and Project Manager during project delivery, communicate changes, problems, risks and ambiguities.
- Coordinate with testing teams and stakeholders to ensure successful testing before campaigns “GoLive”.
- Offer ongoing support and address any issues or questions that arise during and after testing or implementation/deployment.
SKILLS & QUALIFICATIONS
- Bachelor’s degree in relevant field, or other relevant work experience
- 4+ years of experience in a business analysis area (Functional Specifications, Use Cases)
- 2+ years of experience within a Lean/Agile development environment
- Understanding of Salesforce Marketing Cloud/Data Cloud or other ESPs in the digital workspace
- 2+ years of experience with Jira (Backlog, Epics, User Stories creation)
- Experience in Email Marketing campaigns.
- Understanding of Campaign Performance Metrics and Analytics
- Certification a field of Business Analysis (Recommended)
- Training/mentor skills
- Outstanding communication skills with technical and functional teams, both written and verbal
- Ability to reach audiences of all levels of a large global organization.
What Takeda’s ICC Can Offer You
At Takeda, you take the lead on building and shaping your own career.
Joining the ICC in Mexico City will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.
It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:
- Competitive Salary + Performance Annual Bonus
- Monthly Supermarket and Food Vouchers
- Flexible Working Schemes
- Comprehensive Healthcare Insurance Plans: Life, Medical, Dental & Vision
- Additional Time Off
- Diversity, Equity, and Inclusion Programs.
Work Location: Mexico City – Santa Fe.
Hybrid model with a minimum in-office requirement of at least 10 (ten) days per month.
LocationsMEX - Santa FeWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull timeSkills Required
- Bachelor's degree in a relevant field or equivalent relevant work experience
- 4+ years of experience in business analysis, including functional specifications and use cases
- 2+ years of experience in a Lean or Agile development environment
- Understanding of Salesforce Marketing Cloud, Salesforce Data Cloud, or other email service providers
- 2+ years of experience with Jira, including backlogs, epics, and user story creation
- Experience with email marketing campaigns
- Understanding of campaign performance metrics and analytics
- Business analysis certification
- Training and mentoring skills
- Outstanding written and verbal communication skills with technical and functional teams
- Ability to communicate with audiences at all levels of a large global organization
Takeda Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Takeda and has not been reviewed or approved by Takeda.
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Retirement Support — Employer-funded retirement is described as notably strong, combining a dollar-for-dollar 401(k) match with an additional company contribution that scales with age and service. Access to an employee stock purchase plan further supports long-term wealth building.
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Parental & Family Support — Paid bonding leave for all parents, substantial adoption/surrogacy reimbursement, and robust caregiver resources (backup care and Maven family-forming support) are emphasized as core strengths. These offerings create a comprehensive safety net for a range of family situations.
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Healthcare Strength — Multiple medical plan options (nationwide PPO/HSA and regional HMOs), employer HSA funding, and integrated mental-health and well-being programs signal depth in coverage. Preventive care is covered in-network, and plan choices by state expand access.
Takeda Insights
What We Do
For over 240 years, Takeda’s propensity to evolve has driven the next generation of innovation, and as a future-focused organization, we’re continuing to drive forward with endurance in our steadfast pursuit to achieve the best outcomes for our patients in a rapidly changing world. We have been preparing for this period of value creation by investing in data, digital and technology, and we’re proud of our employees and their commitment to turning groundbreaking ideas into life-changing impacts. Since our founding in Japan, integrity and putting patients first have been at the heart of our identity, and we will emerge ready for our future as one of the most trusted and science-driven digital biopharmaceutical companies. Join a team where your innovation impacts lives. Together, we’ll realize improved outcomes by improving data quality, enhancing launch execution and improving the patient journey. You’ll play a critical role in accelerating data collection and increasing accuracy across all parts of the business. Patients across the globe will benefit from access to treatments afforded by greater opportunities and efficiency in our research and development.
Why Work With Us
We connect to our history and Japanese heritage through everything we do to bring our purpose, values, vision, and imperatives to life. We are committed to bringing better health and a brighter future to patients. Being a part of Takeda means having the opportunity to be a part of something bigger than yourself.
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