Business Analyst - IAM Directory Services

Sorry, this job was removed at 12:11 p.m. (CST) on Friday, May 30, 2025
Hiring Remotely in USA
Remote
Information Technology • Consulting
The Role
IDMWORKS is an award-winning identity and access management (IAM) solutions firm that has been serving a wide range of sectors since its inception in 2004. As a firm that’s purely focused on IAM, IDMWORKS offers a comprehensive range of services designed to enable enterprises to effectively manage, secure and scale employee and customer access to systems, data, and software applications. This specialized service empowers organizations across key industries, including banking and finance, commercial and retail, healthcare, higher education, and government, to ensure secure and efficient access management.

IDMWORKS has been a pioneer in remote-work for more than 20 years with teams operating across the US, Canada and India. This approach has helped establish themselves as a leader in the field of IAM with their commitment to securing businesses and facilitating seamless interactions between companies, their customers, partners, and employees. This dedication has driven transformative growth in the organizations they serve.

Ready to become an integral member of a tight-knit team of IAM pros with a relentless commitment to delivering amazing customer experiences that create an environment where long-term business partnerships flourish? We anticipate what our customers need, chart a course for their success, and walk alongside them every step of the way. 

Identity & Access Management (IAM) Directory Services team is responsible for operational support and enhancement of Tier-0 Identity Data Infrastructures (Radiant Logic, Oracle Unified Directory, Entra ID, ACF2 & Active Directory) and Supporting Tools (Directory Data Manager, AD Explorer, Semperis DSP/ADFR, Netwrix PPE/PR, Azure JIT/PIM, & Entra ID Connect).

Responsibilities

  • Serve as a subject matter expert for select products and/or processes
  • Ensure risks associated with these products and/or processes are documented and addressed within risk and compliance policies and procedures
  • Create, maintain, and share complex business flow diagrams such as process maps, data flows, lists of controls, and test cases
  • Complete timely reviews for items requiring routine updates such as disclosures, business flow diagrams, controls, RIM-maintained files, and vendor scorecards
  • Perform impact analysis and share findings to help inform priority decisions and accelerate feature and user story definition and refinement
  • Compile and interpret data to generate insights around potential challenges and opportunities
  • Partner with developers to ensure a thorough understanding of the relevant user stories and any viability constraints such as Legal, Compliance or RIM
  • Collaborate to assess the metrics that will be necessary to measure the progress and impact of an effort and how the data will be obtained
  • Provide input to developers, engineers and testing resources concerning potential test scenarios needed to ensure a solution fully meets the challenge and constraints
  • Collaborate with testing resources, as needed, in identifying the optimal testing plan across various environments for a given solution
  • Assist the agile team in the execution of testing as needed by the team
  • Collaborate with the appropriate teams to ensure communication and change management needs are addressed
  • Ensure the appropriate measurement and monitoring is in place to gauge the success of relevant products and processes
  • Assist the agile team in identifying and execution testing as needed by the team
  • Organize high level requirements gathering meetings, high level PPT creation (at the direction of stakeholders), and other tasks
  • Other duties as assigned

Requirements

  • This position will require strong stakeholder management skills to help scope and capture requirements for emerging efforts (e.g., Radiant Logic custom view use cases, Knowledge Powered initiatives) and support key technology modernization efforts such as coordination of WebLogic Retirement and VDI infrastructure enablement.
  • Additional skills that will help ensure success is the use of and familiarity with tools such as Jira, ServiceNow, PowerBI, LeanIX, Splunk, Excel, Visio, and Zoom Whiteboard/Mural.
  • The candidate must be a thought leader in the identity space. 

IDMWORKS is a forward-thinking company dedicated to providing top-tier identity and access management solutions. Their comprehensive offerings, coupled with their unmatched industry expertise and proven outcomes make them a valuable partner for enterprises needing to enhance their IAM program.

IDMWORKS provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, IDMWORKS will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]

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The Company
HQ: Coral Gables, FL
143 Employees
Year Founded: 2004

What We Do

IDMWORKS is an expert-level Identity and Access Management consultancy having successfully driven 2500+ IAM projects since 2004. IDMWORKS has been recognized for their leadership in security by Gartner and their consultants are true domain experts as recognized by their peers, customers, and partners. In addition to Identity and Access Management consulting, IDMWORKS provides Custom Application Development and Managed Services, including mobile application monitoring capabilities. IDMWORKS is headquartered in sunny Miami, Florida

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