Business Analyst I

Posted 2 Days Ago
Phoenix, AZ, USA
In-Office
Entry level
Edtech
The Role
Serve as liaison between stakeholders and development team to elicit, prioritize, and document requirements and user stories for Dynamics 365 and Power Platform solutions. Manage product backlog, define acceptance criteria, participate in Scrum events, collaborate on Power Apps/Automate/Power BI/Dataverse solutions, and promote best practices for security, performance, and lifecycle management.
Summary Generated by Built In

Grand Canyon Education (GCE) is seeking a business analyst with focus on Microsoft Dynamics 365 and Microsoft Power Platform. In this role, you will serve as a key liaison between stakeholders and the development team, to understand critical business requirements and project prioritization for Agile delivery execution. As part of the development team, you will plan and produce solutions utilizing Dynamics 365, Power Platform, and custom development that meet the needs of organizational goals.

Key Responsibilities

  • Optimize the value of the development team by partnering with stakeholders to manage and prioritize the product backlog, define acceptance criteria, and document functional and technical user stories end-to-end
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, and distinguish user requests from underlying needs to define effective implementation plans
  • Collaborate with the development team to produce complex and high value solutions using Power Apps, Power Automate, Power BI, and Dataverse
  • Participate in Scrum events (Daily Standup, Sprint Planning, Backlog Refinement, Steering Committee, Release Retrospective)
  • Stay ahead of platform updates and emerging technologies to guide strategic adoption
  • Utilize best practices for security, performance, lifecycle management, business process automation, and system administration/customization

Required Qualifications

  • Agile Scrum SDLC delivery experience and ability to guide the development team and stakeholders through framework adoption
  • Ability to discern potential capabilities delivered within the Dynamics platform versus custom development to impact project planning decisions
  • Excellent interpersonal communication and stakeholder partnership skills
  • Strong understanding of business operations and processes
  • Ability to translate information between technical and business teams to ensure clear expectations and establish shared project plan understanding
  • Continuous improvement and learning mindset

Preferred Qualifications & Differentiators

  • Technical experience with Microsoft Dynamics 365 Customer Engagement (CE) and Microsoft Power Platform
  • Professional experience defining business requirements for software applications, and technical writing of user stories, acceptance criteria, and development plans
  • Microsoft Certified: Power Platform Fundamentals PL-900, Power Platform Solution Architect PL-600, or similar
  • Certified ScrumMaster, Certified Scrum Product Owner, or similar
  • Higher education industry experience
  • Bachelor’s degree in business management, information technology, or equivalent experience
  • Direct experience utilizing Azure DevOps and Aha for product planning and release management
  • Background in business process reengineering, enterprise automation and architecture, solution governance, and security models
  • Experience with any of the following: Azure Logic Apps, Azure Functions, custom connectors, data modeling, DAX, Power Query, relational databases, SQL

#INDLOPESUP

Skills Required

  • Agile Scrum SDLC delivery experience and ability to guide the development team and stakeholders through framework adoption
  • Ability to discern platform capabilities within Dynamics versus custom development for project planning
  • Excellent interpersonal communication and stakeholder partnership skills
  • Strong understanding of business operations and processes
  • Ability to translate information between technical and business teams to ensure clear expectations
  • Continuous improvement and learning mindset
  • Technical experience with Microsoft Dynamics 365 Customer Engagement and Microsoft Power Platform
  • Professional experience defining business requirements, writing user stories, acceptance criteria, and development plans
  • Microsoft Power Platform certifications (PL-900, PL-600) or similar
  • Scrum certifications (CSM, CSPO) or similar
  • Higher education industry experience
  • Bachelor's degree in business management, information technology, or equivalent experience
  • Direct experience utilizing Azure DevOps and Aha for product planning and release management
  • Background in business process reengineering, enterprise automation, solution governance, and security models
  • Experience with Azure Logic Apps, Azure Functions, custom connectors, data modeling, DAX, Power Query, relational databases, and SQL

Grand Canyon Education Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Grand Canyon Education and has not been reviewed or approved by Grand Canyon Education.

  • Inclusive Benefits Coverage Education benefits extend to employees and eligible spouses and dependents, including substantial tuition coverage at Grand Canyon University. Equal marriage benefits were implemented, indicating inclusive eligibility policies.
  • Healthcare Strength Health coverage includes multiple medical, dental, and vision options with HSA/FSA support, plus life and long‑term disability coverage. The breadth of plan choices is positioned as a comprehensive offering.
  • Leave & Time Off Breadth Paid time off and holiday breaks are described as generous. Some roles provide flexibility that complements available PTO.

Grand Canyon Education Insights

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The Company
HQ: Phoenix, AZ
1,584 Employees
Year Founded: 1983

What We Do

Grand Canyon Education (GCE) is an educational service company that provides an array of support services in the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still supports and works closely with GCU. GCE designs and develops educational programs for GCU and other traditional campus institutions, as well as online partner institutions at the undergraduate, graduate and doctoral levels. At Grand Canyon Education, we value our employees and support a unique and diverse workplace culture designed to help you thrive. We offer a wide variety of career opportunities across various departments. For job opportunities, please visit https://jobs.gce.com/ In addition Grand Canyon Education has been recognized as one of America’s Most Trusted Companies 2022 by Newsweek and Statista. We have also been identified as a leader in remote work as we have been named to FlexJobs' 9th annual list of the Top 100 Companies to Watch for Remote Jobs! Finally, we have been praised for our commitment to cultivating an engaging and attractive workplace by Top Workplaces USA.

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