Business Analyst ERP

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Monterrey, Nuevo León, MEX
In-Office
Information Technology • Design
The Role

Why join us?
Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows HermanMiller to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Position Profile:

Responsible for assessing ERP system, surrounding systems, and involved business processes to provide solutions that will improve company operations

Specific responsibilities:

Requirement Gathering: Collaborate with business units to gather and document business requirements.

Process Analysis: Analyze current business processes and workflows to identify areas for improvement.

ERP Configuration: Configure the LN ERP system to meet business needs and optimize performance.

Implementation Support: Assist in the implementation of new ERP modules and upgrades.

User Training: Provide training and support to end-users to ensure effective use of the ERP system.

Troubleshooting: Identify and resolve issues related to the ERP system in a timely manner.

Reporting: Develop and maintain reports and dashboards to support business decision-making.

Stakeholder Communication: Serve as a liaison between business units and the IT department to ensure alignment and effective communication.

Required Skills and Qualifications:

Educational Background: Bachelor’s degree in information technology, or a related field.

ERP Experience: 4 years+ proven experience with ERP systems (Infor LN, Syteline, Microsoft Dynamics, SAP, Netsuite, EPICOR, TOTVS or other)

Analytical Skills: Strong analytical and problem-solving skills.

Communication Skills: Excellent verbal and written communication skills.

Technical Proficiency: Familiarity with SQL and database management.

Project Management: Ability to manage multiple projects and priorities.

Team Collaboration: Strong interpersonal skills and the ability to work effectively in a team environment.

Language: English 80% listening and speaking

Preferred Qualifications:

ERP Knowlegde:  Infor LN Cloud ERP

Industry Knowledge: Experience in manufacturing or supply chain processes.

Who We Hire?
Simply put, we hire everyone. HermanMiller is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  [email protected].

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The Company
9,522 Employees
Year Founded: 2021

What We Do

MillerKnoll is a global collective of design brands built on the foundation of two icons of modernism: Herman Miller and Knoll. Our portfolio also includes furniture and accessories for commercial and residential spaces from Colebrook Bosson Saunders, DatesWeiser, Design Within Reach, Edelman, Geiger, HAY, HOLLY HUNT, Knoll Textiles, Maharam, Muuto, NaughtOne, and Spinneybeck | FilzFelt. Guided by a shared purpose—design for the good of humankind—we generate insights, pioneer innovations, and champion ideas to help spaces better support how people live, work, and gather today. We reach customers across office, residential, healthcare, and education markets through a network of MillerKnoll dealers, all of whom are highly credentialed, independently owned businesses. In addition, we manage an ever-expanding global retail footprint delivering world-class brick-and-mortar and ecommerce experiences.

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