Business Analyst- Eligibility Systems

Posted Yesterday
2 Locations
In-Office or Remote
113K-188K Annually
Mid level
Consulting
The Role
Perform business analysis for integrated eligibility systems (Medicaid, SNAP): elicit and document requirements, develop user stories and acceptance criteria, support Agile teams and Scrum ceremonies, assist testing and UAT, analyze processes/data for improvements, manage backlogs, and maintain project and system documentation.
Summary Generated by Built In

Job Family:

Technology Consulting


Travel Required:

Up to 10%


Clearance Required:

Ability to Obtain Public Trust

What You Will Do:

  • Business Analysts are responsible for bridging the gap between IT and the business by assessing and improving the organization's processes and systems by analyzing data and identifying improvement opportunities. This includes:

    • Elicit, analyze, document, and validate business, policy, technical, and functional requirements.

    • Develop and maintain user stories, acceptance criteria, functional specifications, process documentation, and requirements traceability.

    • Collaborate with business stakeholders and technical teams throughout discovery, design reviews, and project delivery activities.

    • Support backlog refinement, prioritization, and management activities to align solution delivery with business objectives and stakeholder needs.

    • Guide teams in the application of Agile principles and practices throughout project delivery, fostering an Agile mindset through team planning, collaboration, and continuous improvement.

    • Support Scrum ceremonies, stakeholder engagement, and coordination across project teams.

    • Analyze business processes, business metrics, and related data to identify issues, gaps, inefficiencies, and opportunities for improvement and automation.

    • Support system testing, user acceptance testing, and data validation activities.

    • Maintain system documentation, project documentation, and project metrics.

    • Assist in the development and execution of IT strategies that support business goals and assure adherence to project processes, format, and documentation standards.

What You Will Need:

  • Bachelor's degree. Additional Four(4) required in lieu of degree.

  • Three (3) to Five(5) years of business analysis experience supporting integrated eligibility, Medicaid, SNAP, or related systems.

  • Demonstrated experience eliciting, analyzing, documenting, and managing business and functional requirements in Agile delivery environments.

  • Experience supporting solution delivery through backlog refinement, prioritization, user story development, and requirements management.

  • Experience supporting Agile teams, including Scrum ceremonies, testing activities, and cross-functional collaboration.

  • Strong analytical thinking, problem-solving, and reasoning skills, with the ability to gather, analyze, and interpret data to identify issues and potential solutions.

  • Strong communication skills, including the ability to translate complex business, policy, and technical information for diverse audiences.

  • Proven ability to collaborate with and influence business, policy, operations, and technical stakeholders.

  • Experience coordinating activities across multiple work groups and advising cross-functional teams in a fast-paced project environment.

  • Must be US Citizen.

  • Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.

  • West Coast Candidates (AKST, PST, or MST time zone) preferred; must be able to work AKST.

What Would Be Nice To Have:

  • Master's Degree in Public Policy, Public Health or Business Administration .

  • Project Management Professional (PMP)

  • Agile (SAFe, Scrum, etc.)

The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx, Dental & Vision Insurance

  • Personal and Family Sick Time & Company Paid Holidays

  • Position may be eligible for a discretionary variable incentive bonus

  • Parental Leave and Adoption Assistance

  • 401(k) Retirement Plan

  • Basic Life & Supplemental Life

  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

  • Short-Term & Long-Term Disability

  • Student Loan PayDown

  • Tuition Reimbursement, Personal Development & Learning Opportunities

  • Skills Development & Certifications

  • Employee Referral Program

  • Corporate Sponsored Events & Community Outreach

  • Emergency Back-Up Childcare Program

  • Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected].  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Skills Required

  • Bachelor's degree or four additional years of experience in lieu of degree
  • Three to five years of business analysis experience supporting integrated eligibility, Medicaid, SNAP, or related systems
  • Experience eliciting, analyzing, documenting, and managing business and functional requirements in Agile delivery environments
  • Experience supporting solution delivery through backlog refinement, prioritization, user story development, and requirements management
  • Experience supporting Agile teams, including Scrum ceremonies, testing activities, and cross-functional collaboration
  • Strong analytical thinking, problem-solving, and reasoning skills
  • Strong written and verbal communication skills, with ability to translate complex business, policy, and technical information
  • Proven ability to collaborate with and influence business, policy, operations, and technical stakeholders
  • Experience coordinating activities across multiple work groups in fast-paced project environments
  • Must be a US Citizen
  • Ability to obtain and maintain a Federal or DoD Public Trust (candidates with active Public Trust preferred)
  • Ability to work AKST / West Coast hours (West Coast candidates preferred)
  • Master's degree in Public Policy, Public Health, or Business Administration
  • Project Management Professional (PMP) certification
  • Agile certifications or familiarity (SAFe, Scrum, etc.)

Guidehouse Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Guidehouse and has not been reviewed or approved by Guidehouse.

  • Healthcare Strength Feedback suggests the benefits package includes broad medical, dental, vision, prescription, life, and disability coverage, which is often seen as a strong foundational offering. Access to HSA/FSA options further supports day-to-day healthcare and dependent-care needs.
  • Parental & Family Support Feedback suggests parental leave and adoption assistance are available, alongside an emergency back-up childcare program. These offerings indicate meaningful support for employees managing family responsibilities.
  • Wellbeing & Lifestyle Benefits Feedback suggests flexible work options and counseling/EAP-style support are part of the broader rewards mix. Additional lifestyle-oriented perks like community events and referral programs are also described as available in some contexts.

Guidehouse Insights

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The Company
HQ: Washington, DC
12,000 Employees
Year Founded: 2018

What We Do

Guidehouse is a leading global provider of consulting services to the public sector and commercial markets, with broad capabilities in management, technology, and risk consulting. By combining our public and private sector expertise, we help clients address their most complex challenges and navigate significant regulatory pressures focusing on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that help our clients outwit complexity and position them for future growth and success. The company has more than 12,000 professionals in over 50 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies.

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