Description
Join the Fun at Arrow International!
Arrow International is the world’s #1 maker of charitable gaming products, from pull tabs and bingo paper to cutting-edge electronic gaming systems. Our products power entertainment in social and gaming venues around the globe—and we’re growing fast!
We're building a winning culture that’s all about teamwork, passion, and innovation. At Arrow, you’re not just another employee, you’re part of a high-performing team that’s redefining fun and giving back to communities. We believe in rewarding your hard work with profit-sharing, 401(k) matching, great benefits, and paid time off including a bonus week every July!
If you're looking for a career that’s exciting, meaningful, and full of opportunity, Arrow is the place to be.
Position Summary
We are seeking a highly skilled and detail-oriented Business Analyst to join our dynamic eGaming Operations team. The Business Analyst will primarily be responsible for conducting account and sales representative/distributor level analysis. The successful candidate will ensure accurate tracking and management of account incentives, rebates, discounts, and commissions, ensuring timely payment and executive approval. This role requires strong analytical skills, attention to detail, and the ability to work collaboratively with various stakeholders.
Requirements
Primary Roles and Responsibilities
• Perform in-depth analysis of account and sales representative/distributor data to identify trends, patterns, and opportunities for improvement.
• Track and manage account incentives, rebates, discounts, and commissions, ensuring accuracy and compliance with company policies.
• Collaborate with cross-functional teams, including sales, finance, and executive management, to gather data and insights for executive presentations.
• Prepare accurate and comprehensive reports, presentations, and dashboards to communicate analysis findings to stakeholders.
• Monitor and evaluate the effectiveness of incentive programs, making recommendations for enhancements or adjustments as needed.
• Develop and maintain strong working relationships with internal teams, external partners, and distributors to ensure seamless communication and implementation of incentive programs.
• Stay updated with industry trends, competitors, and market dynamics to provide valuable insights and recommendations.
Requirements
Experience and Education
• BA or BS in Business Administration, Finance, or a related field.
• This is not a remote or hybrid role
• Proven experience as a Business Analyst or similar role, preferably within the Gaming industry.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail.
• Proficient in data analysis and visualization tools (e.g., Excel, Tableau).
• Excellent communication skills, both written and verbal, with the ability to present complex information in a clear and concise manner.
• Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
• Strong problem-solving and critical-thinking abilities.
• Knowledge of account management, sales, and distribution processes is highly desirable.
• Familiarity with incentive programs and sales compensation structures is a plus.
• High level of integrity and ability to handle confidential information with professionalism.
Diversity and Inclusion Statement
At Arrow International, we are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that embracing our differences makes us stronger, more innovative, and better positioned to serve our communities. We are proud to be an equal opportunity employer and strive to create an environment where everyone feels welcome, supported, and empowered to succeed.
Equal Opportunity Statement
Arrow International is an equal opportunity employer. We recruit, hire, train, and promote individuals in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical or mental disability—except where such disability prevents performance of essential job functions and cannot be reasonably accommodated in accordance with applicable laws.
Americans with Disabilities Act (ADA) Statement
Arrow International is committed to complying with the spirit and requirements of the Americans with Disabilities Act (ADA). If you require a reasonable accommodation to complete an application, participate in the interview process, undergo any pre-employment testing, or otherwise take part in the employee selection process, please contact us at [email protected].
To ensure a safe and productive work environment, all candidates who receive a conditional job offer must successfully pass a confidential pre-employment drug screening, which generally consists of a hair drug test, and receive an acceptable result as a condition of employment.
Arrow International does not accept unsolicited resumes from third-party agencies. Resumes submitted without an approved vendor agreement will become the property of Arrow International, and no fees will be paid if the candidate is hired.
INDS&S
Skills Required
- Bachelor’s degree in Business Administration, Finance, or a related field
- Proven experience as a Business Analyst or in a similar role
- Strong analytical skills and attention to detail
- Proficiency with data analysis and visualization tools such as Excel and Tableau
- Excellent written and verbal communication skills
- Ability to work independently and collaboratively in a fast-paced, deadline-driven environment
- Strong problem-solving and critical-thinking abilities
- High integrity and ability to handle confidential information professionally
- Experience within the gaming industry
- Knowledge of account management, sales, and distribution processes
- Familiarity with incentive programs and sales compensation structures
Arrow International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arrow International and has not been reviewed or approved by Arrow International.
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Strong & Reliable Incentives — Profit sharing is described as an annual program going back decades, with additional incentives like referral, attendance, and performance bonuses. Commission-driven field roles are also cited as offering stronger earnings potential than many operational positions.
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Retirement Support — A 401(k) plan with a company match of 50% of the first 6% contributed (up to a 3% match) is highlighted among core offerings. This structured match, alongside profit sharing in some cases, strengthens long-term financial benefits.
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Leave & Time Off Breadth — Paid time off and holidays are included, plus a distinctive paid shutdown or bonus holiday week around the Fourth of July. These time-off features add a predictable mid-year break that complements regular PTO and holidays.
Arrow International Insights
What We Do
Founded in 1967, Arrow is the world’s largest manufacturer and distributor of charitable gaming products, including pull tabs, electronic pull tabs, bingo products and electronic bingo devices for charitable gaming. Headquartered in Cleveland, Ohio, Arrow has approximately 1,200 employees across four manufacturing facilities and a network of 60+ distribution facilities. Arrow International rewards bright, original thinking, hardworking team players through career advancement, witnessed by our impressively long-tenured team. Many of our team members have over 20 years of service with Arrow! We are proud to share our success and have one of the highest rated profit-sharing programs in the country. Arrow has made a significant contribution to our profit sharing plan every year since the program began in 1978. We constantly reinvest in our business through acquisitions, facility expansion, state of the art technology, new product development and, most importantly – our best-in-class team! For more information, please visit www.arrowinternational.com
