Business Analyst | Digital Transformation

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Melbourne, Victoria, AUS
In-Office
Artificial Intelligence • Analytics • Automation
The Role

Innovior is a leading boutique Digital Transformation consultancy.
 
We began as a specialist in Intelligent Automation and quickly expanded our services to include Salesforce, Anaplan, Data & Analytics and Managed Services.    
 
This strategic shift enabled us to offer our clients a comprehensive suite of bespoke solutions for their digital transformation initiatives.    
 
Since our inception in 2016, our team has expanded to include 120 dedicated professionals based in Sydney, Melbourne, India, and the Philippines. Our expertise spans Management Consulting, Experience Design, Supply Chain Optimisation, Workforce Planning, and Data & AI.   
 
Leveraging innovative technologies, we help clients optimise their operations, enhance customer experiences, and maintain a competitive edge. Our client-centric approach, coupled with deep industry knowledge, allows us to deliver tailored solutions that drive meaningful outcomes and fuel success.    
 
Join our passionate team and be part of our exciting growth journey at Innovior, and help us shape the future of digital transformation!   

The Role

We are looking for Business Analyst whose key drivers are solving problems and achieving demonstrable business outcomes. In a true consulting, client led and project based environment, your mandate will be to work collaboratively with stakeholders to understand business problems, articulate objectives and success measures, and translate requirements into current/future state process maps and user stories that demonstrate realisable benefits.

Your role scope will include:

  • Leading workshops and interviews to conduct business process analysis
  • Writing business requirements or User Stories complete with Acceptance Criteria, which can easily be understood by the Solution Development Team
  • Providing analytic and data interpretation
  • Performing a diverse range of work throughout the project life cycle
  • Ensuring project outcomes remain aligned to strategic objectives

About you

With tertiary qualifications and ideally CBAP certification, you will be intrinsically curious and motivated by solving complex business problems and driving outcomes.

You will bring:

  • 4+ years of experience as a Business Analyst, demonstrating exceptional critical thinking abilities.
  • Strong stakeholder management and project delivery skills
  • Clear idea articulation and exceptional written and verbal communication skills to explain complex and/or technical concepts to different audiences, from executives and business stakeholders to project managers and technical teams
  • Strong professional workshop presentation skills
  • Experience as a Business Analyst with highly developed critical thinking with practical skills in Lean Six Sigma and SQL, Database Management and Data Analysis & Visualisation
  • Experience facilitating workshops and eliciting business requirements and translating findings into User Stories and Process Maps
  • Experience in Salesforce implementations, Data Analysis & Visualization, and/ or Intelligent Automation would be advantageous. 

Why Join Innovior?
At Innovior, we thrive on innovation, collaboration, and real-world impact. Here’s why you’ll love being part of our team:

  • Exciting Work: We’re leaders in Intelligent Automation, Salesforce, Data & AI, Cloud, ServiceNow, and more—partnering with Australia’s biggest brands.
  • Supportive Team: Join a dynamic, friendly culture where we solve problems together and celebrate success.
  • Career Growth: Access training, mentorship, and cutting-edge tech to fuel your ambitions.
  • Inclusive & Forward-Thinking: We welcome diverse perspectives and encourage applicants from all backgrounds—even if you don’t meet every criterion.

🚀 Apply Now! If this role isn’t the perfect fit, send in your application—we might have something else for you!

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The Company
Melbourne, Victoria
141 Employees
Year Founded: 2016

What We Do

Business consultants with a passion for innovative technology. We specialise in solving complex business problems by combining the ingenuity of human intelligence with the robustness of artificial intelligence. A Probe CX company, Innovior works with cutting-edge technology to drive deep business transformation and deliver commercial value. Our consultants are experts in both business operations and business technology: employing techniques and methods from Lean Six Sigma and fields such as statistical mathematics, computer science, data science, engineering and finance. Our expertise in technology allows us to not only provide a strategic approach to business problems but to actually execute the solution and prove its value again and again. The combined approach we use makes Innovior a valuable strategic and delivery partner who can help you get the most out of your business.

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