Business Analyst - Digital Products

Roadrunner’s Smart Long Haul is revolutionizing the industry with significant investments in technology, a culture of continuous improvement, and intelligent and efficient direct routing. A Top 100 Trucking company by Inbound Logistics and a Top Tier Service Carrier by Mastio, Roadrunner is an LTL industry leader on the rise.
As a long-haul, metro-to-metro LTL carrier, Roadrunner offers more direct routes than any other nationwide Less-than-Truckload carrier in the United States. With a nationwide presence, terminals across 40+ markets, and more than $400 million in revenue, the company’s Smart Long-Haul Network is the preferred choice for shippers looking to move freight quickly and reliably.
Roadrunner is growing and looking for a highly motivated Business Analytics Analyst to join our winning team. If you are results driven and looking for a rapidly growing company with high growth and earnings potential, apply today!
We Run Safe. We Run Smart. We Run Together.

We are seeking a Hybrid Role for Business Analyst - Digital Products (mobile, web, and internal apps) who is passionate about building high-quality mobile experiences that solve real operational problems. In this role, you will be responsible for designing and working closely with developers on the development and implementation of mobile features from concept to release. You will play a key role in project execution, version and feature control, and customer experience. Those decisions directly impact business outcomes.

Critical Job Functions:

• Design and drive the development of the features that drive the operations efficiency and help transition Roadrunner into premium and industry leader.
• Collaborate with users and operations and translate product requirements into feature sets, delivering value to Roadrunner.
• Take ownership of features throughout the product lifecycle—from discovery and implementation to release and iteration.
• Contribute to improving mobile development processes, tooling, and standards.
• Providing overall process and systems analysis and design support.
• Clarifying change requests with the business to ensure there is enough information to initiate the change request.
• Executing functional tests and evaluating results to ensure accuracy and quality of complex system changes.
• Providing training and operational support.
• Providing demos to the end users as required.

Job Requirements:

• Strong driver with a quality mindset and a very structured and methodological approach.
• Familiarity with design thinking, user-centric design, and attention to detail
• Experience with the latest developments and tools in QA for mobile and web development.
• Great collaboration and negotiation skills
• At least 2years of experience with business analysis or requirements definition in a trucking, logistics, or supply chain-related business with a focus on mobile technology.
• Experience with Microsoft DevOps, Atlassian Jira, or similar project tracking software.
• Understanding of modern technology and its capabilities
• Curious mind with a never-ending drive to improve user experience through software and process improvements.
• Excellent written and oral communication skills, as well as presentation and facilitation skills.
• Excellent interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences.
• Minimum of 3 days per week on site, either in the Head Office or Roadrunner Terminal in Illinois
• Occasional Travel is required.

Physical Demands and Work Environment: The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this position.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Physical Demands:
  • Sedentary physical activity performing non- strenuous daily activities of an administrative nature.
  • While performing the duties of the job, the employee is regularly required to sit, walk, stand, reach/handle items, work with the fingers, and talk and hear others in conversations via the phone or in person.
• Work Environment:
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • The noise level in the work environment is usually moderate.

Compensation:

• The compensation for this role is $70,000 to $85,000 per year.

Job Location:

• Downers Grove, IL

Benefits:

• PTO
• Paid Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401k

Roadrunner Freight is building something special with great people, a winning culture and a differentiated service offering in the marketplace.  Join us today to grow your career!

We will not accept unsolicited candidates from external recruiters or recruiting agencies. Thank you!

#LI-OnsiteDowners Grove, IL

About Roadrunner

Roadrunner is for ambitious, smart people who excel at execution over talking about it, and who would rather invent the next standard in freight than accept the status quo.

We are looking for the Best of the Best. Action driven leaders who want to be part of real change and help design the future of LTL in the U.S. This is a place where high performers can grow, influence outcomes, and make an impact while working directly with executives and smart people from across industries.

We bring a winner mindset. We take ownership, raise the bar, and measure ourselves by results. We Run Safe. We Run Smart. We Run Together. These principles create an environment of high standards, clear ownership, and direct collaboration. We trust data over intuition, move with urgency, and hold each other accountable because winning requires it.

Roadrunner exists to prove that LTL can be better than the industry has settled for. To be the best means we need to think bigger, look outside the box, and question every assumption: too many handoffs, limited visibility, and the quiet belief that “this is just how it works.” We rejected that story. We built a proprietary Smart Network™ for direct, long haul, metro to metro service that delivers fewer touches, faster transit, real time visibility, and genuine accountability. We are the most tech forward company in LTL, and we are not finished widening the gap.

The foundation is already strong. Recognized as one of Built In Chicago’s Best Large Places to Work. Earning top marks for improvement, quality, and service. The real opportunity is still ahead: helping invent what comes next.

If you want to be evaluated among the Best of the Best and help set the new standard in LTL, we should talk.