Business Analyst, Corporate Services

If you were the Business Analyst, Corporate Systems now, here are some of the core activities you would be doing

• Gathering and documenting business requirements from P&C, Legal, Asset Protection, Facilities, and regional stakeholders, translating them into user stories and functional specs to support the PM's roadmap
• Analyzing and optimizing business processes across corporate systems to meet needs, collaborating with the Application Engineer on data flows and connectivity (e.g., employee lifecycle, Legal/Asset Protection/Facilities handoffs)
• Developing custom reports, dashboards, and business-side integration requirements using analytics tools
• Coordinating and executing testing phases to ensure flawless enhancements and releases
• Troubleshooting issues, providing production support, and collaborating with cross-functional teams to resolve challenges quickly
• Creating and maintaining detailed documentation, including process models, functional specs, and user guides, for clarity and compliance
• Advising on corporate systems best practices and ensuring adherence to organizational and security standards
• Supporting change management by preparing training materials and facilitating user adoption across teams

Here are some of the things you could be working on in the future:

• Partnering with the squad and business units to deliver cross-functional enhancements across P&C, Legal, Asset Protection, Facilities, and corporate systems
• Contributing to the evolution of our corporate systems roadmap, aligning with strategic business priorities
• Solving complex P&C, Legal, Asset Protection, and Facilities challenges through innovative solutions
• Streamlining processes by automating repetitive tasks and reducing inefficiencies (e.g., onboarding - facilities access, and asset protection)
• Collaborating with global teams on multicultural projects, enhancing system accessibility for diverse stakeholders
• Building self-service capabilities and canonical data models (e.g., Employee, Asset, Facility) to support the Application Engineer's event-driven architecture shift
• Establishing support processes, runbooks, and SLAs in collaboration with the team (e.g., incident response for Asset Protection alerts)

Are you our next Business Analyst, Corporate Services?

• You have a Bachelor’s degree in Business, Computer Science, or a related field
• You have 3+ years of business analysis experience in enterprise environments, ideally with corporate systems (P&C, Legal, Asset Protection, Facilities, integrations)
• You have strong understanding of P&C (including Payroll and Benefits), Legal, Asset Protection, Facilities, and corporate processes
• You have experience with enterprise integrations and data models from a business perspective
• You are skilled in analytical thinking, breaking down complex problems into actionable solutions
• You possess strong communication skills and can simplify technical details for non-technical stakeholders
• You have proven experience driving all Business Analysis work, such as requirements gathering, writing user stories, process modelling, etc. And your documentation write-ups are clear and concise
• You have experience with BPMN standards to develop complex, integrated process models that are cross-functional and cross-departmental to support understanding of the business problem or opportunity
• You have basic project management skills and are comfortable managing timelines and deliverables
• You’re adaptable, thriving in both independent and collaborative, team-oriented settings
• You have a continuous improvement mindset, eager to learn and drive organizational growth