Our achievements include:
- Recognition in Fast Company's best workplaces for innovators
- Salesforce 2023 Partner Innovation Awards for Multi-Cloud Digital Transformation
In 2024, we:
- Completed 1,400 Salesforce multi-cloud engagements
- Earned 3,000+ Salesforce certifications
Our AI-powered solutions drive data-driven results and enhance operational efficiency. With 45 locations and 2,000 clients worldwide, we build trust through innovation.
As a Business Analyst you will be a key member of the Salesforce Practice, acting as a conduit between technology and the business for our clients. Your strong analytical and project delivery skills will see you engage end-to-end from pre-sales and requirements elicitation through to solution design and implementation.
OSF Digital is a leading digital transformation specialist and trusted Salesforce partner for over a decade. We excel in B2B, B2C, and multi-cloud solutions, recently celebrating our 20th anniversary.
Requirements
Gathering & Documentation: Collect and document business requirements to ensure clear understanding and alignment.
Stakeholder Engagement & Communication: Run workshops, Engage with stakeholders to gather insights, manage expectations, and act as a liaison between business and technical teams.
Process Analysis & Solution Design: Analyze current processes for improvement and collaborate on designing solutions that meet business needs.
Testing & Validation: Assist in testing solutions to ensure they meet requirements and function as expected.
Knowledge of Salesforce,
Excellent communication skills, good team player and keen to learn more about Salesforce would make a good candidate
- Strong communicator is a must, must be able to attend client site at least 4 days pw to build trust and rapport and work around SMEs and PO tight schedules, can write user stories, can understand and map out business requirements, can challenge current process/system state and offer practical solutions, can quickly assimilate
- SF solutions in lieu of SF experience, has a good grasp of technology and how it can be applied to solve business problems, even if not deeply technical, can present if required, Immediate start ideal!
- Salesforce core preferred
Benefits
- As a Salesforce Platinum Partner, we offer cutting-edge projects with a global impact.
- Gain expertise in diverse cloud platforms, including AI, and make a significant difference to clients.
- Deliver top-quality outcomes for renowned brands
- Join a diverse team of 2,500+ professionals around the world
- Foster teamwork and long-term customer relationships
Skills Required
- Collect and document business requirements
- Run stakeholder workshops and act as liaison between business and technical teams
- Analyze current processes and contribute to solution design
- Assist in testing and validate solutions meet requirements
- Write user stories and map business requirements
- Strong communication skills and ability to present
- Ability to attend client site in Wellington at least 4 days per week
- Immediate availability for contract starting May (May-September)
- Knowledge of Salesforce / Salesforce core
- Good grasp of technology and ability to propose practical Salesforce solutions
What We Do
OSF Digital is a top digital transformation and leading global commerce solutions company, known for its expertise in data-driven AI-powered Salesforce multi-cloud solutions, enterprise CRM, CMS, OMS, connected commerce, online shop management, and cloud application development. Our agile approach allows us to scale global growth quickly, and deliver innovative solutions across channels, devices and locales to enterprises and emerging businesses across B2B and B2C sectors. As a certified Salesforce partner, we are consistently recognized for our innovative solutions, exemplifying our unwavering commitment to advancing digital transformation. Notable awards include the 2023 Salesforce Partner Innovation Award in Emerging Technology - Customer 360 and the 2022 Salesforce Commerce Cloud Partner of the Year for Best Go Faster with Commerce. Our core values—OneTeam, ResultsAnywhere, Outperform, OSFExcellence, Driven By Change, and OSF Strong—guide our client, partner, employee, and community engagements, underpinning our commitment to excellence and continuous innovation. Acknowledged for our dedication to our team's well-being and commitment to cultivating an environment where innovative ideas thrive, we're honored to be a Great Place to Work® Certified™ organization in ASEAN and ANZ and listed among Fast Company's The 50 Best Workplaces for Innovators. We’re proud to celebrate our 20th anniversary with a team of over 2200 employees working from anywhere, and operating in various locations worldwide, including Canada, the U.S., the UK, France, Germany, Brazil, Spain, Romania, Turkey, Ukraine, Colombia, Australia, New Zealand, and Japan. Ultimately, OSF Digital Foundation is actively involved in philanthropic, cultural, and educational activities to help people in the communities where OSF operates to build a better life. For more information about our services and expertise, or to speak with a digital transformation specialist, please visit osf.digital
