Business Analyst: Commercial Growth Segment

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Job Summary

The Business Analyst in the Commercial Growth Segment (“Growth”) within Business Banking plays a critical role in overseeing and optimizing data mining, preparation, reporting, and maintaining data validity and integrity. The role is essential in supporting management decision-making and performance analysis within Growth.
This role involves understanding and evaluating business performance, assessing key metrics, generating management reports, and supporting decision-making processes. The Business Analyst will work closely with leadership and data owners to ensure accuracy and availability of relevant business information

Job Description

Key Responsibilities

1. Process Optimization & Improvement

• Oversee and streamline key Growth processes, ensuring efficient credit application and risk management workflows, amongst others.

• Continuously analyze and recommend improvements to enhance efficiency, reduce turnaround times, and mitigate risks.

• Collaborate with the Business Process Optimization team to implement efficiencies and best practices within Growth Credit Origination.

2. Stakeholder Engagement & Management

• Act as a liaison between the Growth teams, RB Credit Risk, Sector, Product, Legal, Compliance, and other relevant departments.

• Engage with the Growth leadership cohort to ascertain key Management Information  needed to guide decision-making.

• Provide regular updates and reporting to senior leadership regarding Growth’s performance per scorecard.

3. Data Analysis & Reporting

• Identify key priorities, agenda, and dynamic data within the segment.

• Translate business priorities into key metrics to measure performance.

• Identify data sources and engage with data owners to obtain required data (e.g., C1, IRA regional heads).

• Verify and interrogate data accuracy, engaging with stakeholders to resolve any gaps.

• Transform raw data into usable formats such as pivot tables, Excel sheets, and reports, including:

  • Pipeline reports

  • Production reports (core and NTB)

  • Activity reports (e.g., client meetings captured)

• Analyze data to identify:

  • Areas of concern (e.g., incorrect data capturing, such as emails recorded as face-to-face engagements).

  • Trends and opportunities for improvement.

• Disseminate data packs to stakeholders, highlighting key insights and stale transactions.

• Engage with the Management Information (MI) team to develop management reports.

• Assist Area Sales Managers (ASMs) and frontline teams in data capturing.

• Generate ad-hoc data reports as required.

4. Risk Management & Compliance

• Ensure Credit Origination processes adhere to all regulatory and compliance standards.

• Monitor credit quality and approval processes to minimize risk exposure for the bank.

• Work closely with risk management teams to address any concerns in credit applications.

Skills & Qualifications

Experience:

• 5-7 years of experience in banking or financial services, particularly in Sales and Credit Risk, Product Management, or related areas.

• Strong understanding of credit risk, underwriting processes, and credit policies.

• Experience with lending products such as Business Overdrafts, Term Loans, Commercial Property Finance, etc.

Technical Skills:

• Proficiency in data analysis tools (Excel, SQL, or similar) for tracking performance and generating reports.

• Familiarity with credit scoring models.

• Knowledge of regulatory frameworks (e.g., Basel, Dodd-Frank) and their impact on the Client Value Chain.

• Understanding of Business Banking, including product types, pipeline stages, and sales processes.

• Experience with Salesforce or other CRM tools.

Soft Skills:

• Strong communication skills, both written and verbal.

• Problem-solving and analytical thinking.

• Leadership and team management capabilities.

• High attention to detail and ability to work under pressure.

Education:

• Bachelor’s degree in Finance, Economics, Business Administration, or a related field (Master’s or MBA preferred).

Competencies Required

• Strong report writing and communication skills.

• Intermediate to advanced Excel and data processing skills.

• Ability to deal with complexity and translate raw data into meaningful insights.

• Ability to work with multiple stakeholders and ensure alignment on business priorities.

This role is critical in ensuring that decision-making within Growth is data-driven, efficient, and aligned with strategic business objectives. The Business Analyst will play a key role in optimizing Growth’s key processes, managing risk, and providing insightful data analysis to support business growth.

Education

Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised