The Role
Supports change management and project deliverables for Medicaid Enterprise System projects. Responsibilities include processing, logging, versioning, routing, and tracking design documents, test plans, work plans, and operational requests. Coordinates with vendors, SMEs, PMO teams, and project managers; maintains project documentation and reports; manages workflows; supports release transitions; and ensures deliverables meet change management and SDLC requirements.
Summary Generated by Built In
Job Title: Business Analyst (Change Mgmt)
Location: Richmond, VA 23219
Client : Virginia Information Technology Agency
Notes- This is a 100% Remote Role with virtual interview.
Job Description
- For the FAS project there is a need for a full-time Business Analyst/Change Management Analyst to support the FAS DDI deliverables processing and approvals/rejections from FAS vendor and deliverables from all other MES vendors impacted by FAS DDI to include quality of transfer, storage, and processing of associated deliverables using version control to/from the MES vendors, internal development teams, SMEs, and other contracted companies.
- Support Design, Development and Implementation (DDI) Project(s) within the Change Management Office. Support processing of MES O&M requests/deliverables.
- This position is responsible for maintaining databases, tracking logs, and project deliverable files; generating and/or posting recurring/ad-hoc status reports and providing responses and data to project inquiries from management and staff. This position assists and works closely with the Information Management and PMO teams, DMAS SME community, along with the MES vendors.
- Day to Day Responsibilities:
- Support Design, Development and Implementation (DDI) Project(s) within the Change Management Office. Support processing of MES O&M requests/deliverables.
- There are literally hundred's of deliverables and this resource must know common IT verbiage such as design docs, test plans, and work plans. This is NOT an Admin role!
- Be able to process new requests for deliverables, design docs that come thru in a timely manner; these deliverables must be processed, logged in and pushed to SMEs & to PMs for next steps.
- Work directly with Vendors (that provide the modules/products) that make up Medicaid Enterprise System (MES).
- Along with DDI deliverables they will be responsible for processing MES O&M requests/deliverables.
- Must be professional with strong analytical and people management skills.
- Collaborate with Project Team members, management, SMEs, and vendors to ensure alignment with key cross functional project request/deliverable activities.
- Align with the Project Management Office the change management work streams and related activities.
- Work closely with program/project management to ensure smooth transition and awareness of release prior to deployment.
- Complete change management requirements/tasks.
- Apply a structured methodology and lead change management activities.
- Develops strong, credible relationships with all stakeholders.
- Serve as key central IT point of contact with Change Management team.
- Ensure project deliverable documents are stored and maintained in project folders. Act as the program librarian to ensure that all program/project documentation is filed and versioned correctly.
- Serve as a key resource for project reporting and coordination.
- Participate in all stages of the Project(s) Systems Development Life cycle.
- Considerable work-related experience in an IT environment.
Skills/experience of the assigned staff:
Required
- Highly desired - Considerable work-related knowledge and experience with Change and Release Management methodologies using version control.
- Considerable work-related knowledge and experience with the Systems Development Life Cycle.
- Experience with data entry and work order processing.
- Experience with tracking and reporting; controlling processes; and managing workflow.
- Must have excellent oral and written communication and customer service skills with internal and external customers.
About Us:
Since 2000, Tri-Force Consulting Services (https://triforce-inc.com) has been an MBE/SDB certified IT Consulting
firm in the Philadelphia region. Tri-Force specializes in IT staffing, software development (web and mobile apps),
systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government
and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity,
increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing
core values: integrity, diligence, and technological excellence.
Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the
Inc. 5000 list of the nation's fastest-growing companies.
Skills Required
- Considerable work-related knowledge and experience with the Systems Development Life Cycle
- Experience with data entry and work order processing
- Experience with tracking and reporting, process control, and workflow management
- Excellent oral and written communication skills
- Strong customer service skills with internal and external customers
- Considerable work-related knowledge and experience with change and release management methodologies using version control
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The Company
What We Do
Tri-Force Consulting Services, Inc. is a U.S.-based IT consulting and staffing agency that provides comprehensive IT solutions, including AI-powered services, custom software development, cybersecurity, cloud technology, and IT staffing to government and commercial sectors.
