Business Analyst - Change management

CAPCO POLAND

*We are looking for Poland based candidates*

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

Capco Poland is a leading global technology and management consultancy, dedicated to driving digital transformation across the financial services industry. Our passion lies in helping our clients navigate the complexities of the financial world, and our expertise spans banking and payments, capital markets, wealth, and asset management. We pride ourselves on maintaining a nimble, agile, and entrepreneurial culture, and we are committed to growing our business by hiring top talent.

We also are:

• Experts in banking and payments, capital markets, wealth and asset management
• Focused on maintaining our nimble, agile, and entrepreneurial culture
• Committed to growing our business and hiring the best talent to help us get there

ROLE OVERVIEW: 

We are looking for a dynamic Business Analyst with proven expertise in migration processes, process transformation, and transition management. The ideal candidate will be responsible for analyzing, documenting, and supporting the relocation and optimization of processes across locations, driving business improvements through effective change management strategies.

KEY RESPONSIBILITIES:

• Analyze and document current-state processes to identify gaps, inefficiencies, and opportunities for migration or transformation.
• Develop target-state process designs to support seamless transitions from one location to another while minimizing business disruption.
• Collaborate with cross-functional teams to deliver migration and transition projects, ensuring alignment with organizational objectives.
• Lead the collection and analysis of business requirements, creating detailed documentation for stakeholders.
• Support the development and execution of change management plans to ensure smooth adoption of new processes.
• Work closely with stakeholders to identify risks and dependencies, ensuring effective mitigation strategies are in place.
• Track, monitor, and report on the progress of migration and transformation projects, identifying key performance indicators (KPIs).
• Assist in the testing and validation of new processes, ensuring they meet business and operational requirements.
• Provide insights for continuous improvement initiatives, driving efficiency and operational excellence across processes.
• Deliver clear and concise presentations to stakeholders, including senior leadership, regarding project progress, findings, and recommendations.

KEY SKILLS & QUALIFICATIONS:

• Bachelor’s degree in Business Administration, Economics, or related field.
• 3+ years of experience as a Business Analyst, with focus on migration processes, process transformation, and change management.
• Demonstrated experience in process transitions involving cross-location or global relocations.
• Strong ability to analyze processes and identify opportunities for optimization.
• Excellent stakeholder management, communication, and interpersonal skills.
• Proficiency in tools such as Microsoft Excel, Visio, Power BI, or similar process-mapping software.
• Knowledge of change management frameworks and methodologies (e.g., ADKAR, Kotter).
• Familiarity with project management methodologies (Agile, Waterfall) is a plus.
• Strong analytical mindset, problem-solving skills, and attention to detail.

WHY WORTH JOINING US:

• Employment contract and/or Business to Business as you prefer
• Hybrid work
• Speaking English on daily basis, mainly in contact with foreign stakeholders and peers
• Multiple employee benefits packages (MyBenefit Cafeteria, private medical care, insurance)
• Access to 3.000+ Business Courses Platform (Udemy)
• Access to required IT equipment
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• Being part of the core squad focused on the growth of the Polish business unit
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• A work culture focused on innovation and creating lasting value for our clients and employees

ONLINE RECRUITMENT PROCESS STEPS:

• Screening call with the Recruiter
• Competencies interview with Capco Hiring Manager
• Client’s interview
• Feedback/Offer